What are the Settings for the Impact Dashboard?

You can configure your settings for the Impact Dashboard using General Settings.

Open Settings

Open Settings

In Global Navigation, click the Settings icon [1]. Then hover the cursor over the Instance Settings menu [2] and click the General Settings icon [3].

View General Settings

View General Settings

In the General settings tab, you will find the description for each setting below.

Timezone

Timezone

To select a timezone, click the Timezone search field and enter the time zone in the Filter field [1] or select a timezone from the list [2] you would like your Impact Dashboard to present.

Insights

Insights

For Insights settings:

  • Increment naming in tool adoption reporting - You can select an increment naming in tool adoption reporting by selecting the drop-down menu and selecting the display for the increment naming on the axis of the tool adoption report (e.g. Week numbers or Dates).

Notes: Week dates will reflect the date of each Monday.

Messaging

Messaging

For Messaging settings, you can change the settings for:

  • Enable confidential voting for messages [1]: Allow anonymous voting for messages.
  • Enable preset voting options for messaging [2]: Show preset voting options on messages.

Support Center

Support Center

For Support Center settings, you can change the settings for:

  • Allow unauthorized user to access Support Center [1]: Allows Support Center to be accessible before users log in on your LMS.
  • Display opening hours tool tip on routing button in Support Center [2]: Displays your institution's opening hours as a tool tip on your routing button.
  • Reveal call reference in Support Center [3]: Reference number is displayed in Support Center.
  • Enable Support Center Voting [4]: Allow voting on your Support Center articles.
  • Enable confidential voting for support articles [5]: Allow anonymous voting for Support Center articles.
  • Enable preset voting options for Support Center [6]: Show preset voting options for Support Center.
  • Show total vote count in Support Center [7]: Show vote totals in Support Center after user votes.

Dashboard

Dashboard

Select the checkbox to enable sub-account level access.

Note(s):