How do I customize the design of my messages in the Impact Dashboard?

Impact message designs can be customized in two major ways: Presentation Settings and Messaging Style.

If you’re looking for help in relation to message types, view the following article instead: What are the types of Impact messages?

How do I customize the design of my messages in the Impact Dashboard?

How do I customize the design of my messages in the Impact Dashboard?

1. Open Messages

In Global Navigation, click the Communication dropdown menu. Then click the Messages link.
Open Messages

2. Manage Messages

To edit an existing message, click the name of the message. To create a new item, click the Create button.

Manage Messages

3. Edit Message

In the View Message page, click the Edit Message button. If you are creating a new message, the Edit Message button does not display.
Edit Message

4. Open Presentation Settings

In the sidebar, locate and open the Presentation section. Presentation settings allow you to modify the following design settings for each message type.
Open Presentation Settings

5. Hint Messages

Hint Messages allows you to change the width, height, orientation, and feedback.
Hint Messages

6. Pop-up Messages

Pop-up Messages allows you to change the message icon, width, height, and feedback.
Pop-up Messages

7. Systray Messages

Systray Messages allows you to change the width, height, and feedback.
Systray Messages

8. Presentation Settings

Presentation settings can be adjusted while editing or creating a message in the Impact Dashboard or via the Inline Editor.
Presentation Settings
This guide covered how to customize the design of my messages in the Impact Dashboard.