How do I add an article to a Support Center category in the Impact Dashboard?
With Impact you can create support articles and assign them to categories to structure your support center.
You can also associate and add a support article to a support center category.
How do I add an article to a Support Center category in the Impact Dashboard?
How do I add an article to a Support Center category in the Impact Dashboard?
1. Open Support
In Global Navigation, click the Support link.
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2. Create New Article
To create a new article, click the Create drop-down menu. Then click the New link.
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3. Open Add to Support Center Category
In the Create Support Article page, click the Add to Support Center Category drop-down menu.
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4. Search Support Center Category
Search for the Support Center Category or
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5. Select Support Center Category
select the name(s) of the category. You can select multiple categories.
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6. Publish Support Article
To save the article, click the Save as Draft button.
To publish the article, click the Publish button.
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This guide covered how to add an article to a Support Center category in the Impact Dashboard.