With Impact, you have the capability to manage support article translations in the Impact Dashboard. You can add or edit translations ensuring comprehensible and useful information for users across different languages.
Access Support
In Global Navigation, click the Support link.
Create or Select Article
Select an article by clicking on the title [1]. To create a new support article, click the Create drop-down menu [2] and select the type of article you would like to create.
Edit Article
If you edit an article, to update translations, click the Edit Article button.
Manage Translations
In the sidebar, click the Manage Translations section.
You can see all of your different languages. To request the addition of a new language please read How do I add a new language in the Impact Dashboard?
Add or Edit Translation
Click the language in which you want the translation to the article [1].
Use the editor to write your translated article [2].
Publish or save your message as a draft.
