How do I add or edit support article translations in the Impact Dashboard?
With Impact, you have the capability to manage support article translations in the Impact Dashboard. You can add or edit translations ensuring comprehensible and useful information for users across different languages.
How do I add or edit support article translations in the Impact Dashboard?
How do I add or edit support article translations in the Impact Dashboard?
1. Open Support
In Global Navigation, click the Support link.
2. Create New Support Article
In the Articles tab, to create a new article, click the Create drop-down button and click the New link.
3. Manage Existing Article
To add a support article to an existing campaign, locate and click the support article name.
4. Edit Support Article
In the View Support Article page, click the Edit Article button.
5. Manage Translations
In the sidebar, click the Manage Translations section.
You can see and select all of your different languages.
6. Update Article
Then click the Publish or Update button.
This guide covered how to add or edit support article translations in the Impact Dashboard.