How do I add or edit support article translations in the Impact Dashboard?

With Impact, you have the capability to manage support article translations in the Impact Dashboard. You can add or edit translations ensuring comprehensible and useful information for users across different languages.

How do I add or edit support article translations in the Impact Dashboard?

How do I add or edit support article translations in the Impact Dashboard?

1. Open Support

In Global Navigation, click the Support link.
Open Support

2. Create New Support Article

In the Articles tab, to create a new article, click the Create drop-down button and click the New link.
Create New Support Article

3. Manage Existing Article

To add a support article to an existing campaign, locate and click the support article name.
Manage Existing Article

4. Edit Support Article

In the View Support Article page, click the Edit Article button.
Edit Support Article

5. Manage Translations

In the sidebar, click the Manage Translations section. You can see and select all of your different languages.
Manage Translations

6. Update Article

Then click the Publish or Update button.
Update Article
This guide covered how to add or edit support article translations in the Impact Dashboard.