I am unable to register any of my students who have QQ addresses in my Canvas Free for Teachers site. I get an "internal error occurred" message. Is QQ not allowed as a domain for registration?

I'm using the free version and I have a student who can't join my class. When creating his account it says he already has an account and to login. He doesn't remember every using Canvas and doesn't know what his password is. When asking to reset the ...

So, have a new batch of students and one of the students used Canvas last year and his login id is a bunch of numbers and not his email address. I had this happen before and cannot remember if it was fixable or not. Does anyone have a clue on what to...

I created a free student account using my email address and I don't need it anymore. How can I delete it? And why isn't there a "delete account" option in the settings??

I am new to Canvas Free for Teachers. When trying to add  students using their email addresses. However, students report not receiving a Canvas email notification. Please advise. 

I am using Canvas Free for Teachers. I send invites to new users using their email addresses, but they never receive a Canvas notification. Please advise. 

I just signed up for a Canvas free account. I am trying to import a course from Commons, but I keep getting the error "Complete registration by clicking the “finish the registration process” link sent to your email.". I finished the registration, and...

I created an agent in Elevenlabs. It has an embed code, but that embed code does not seem to work in my Canvas Classroom.  Is it possible to embed an agent in my classroom?  

I have received help for this student previously when she had trouble logging in. They provided new login credentials. Now, she can log in but she can't see the course I invited her to join. I have resent the invitation for this specific course sever...

I want to terminate my account and request to be forgotten, but all possible ways as described in helpfiles appear not available to me. I can also not find any other way to get support than this way, by posting in community. Please delete my account ...

I created accounts on both Canvas.instructure and K12.instructure using the same email address. Right now, I can only access my K12.instructure account through my email. I'm unable to access my Canvas account. I need to recover my Canvas account as s...

I want the entirety of my Canvas account deleted. My help menu is missing the link that would allow me to contact support, probably because I (think) I signed up with an institution. However, my URL indicates that I have a free-for-teacher account (h...

I imported quizes from a paid Canvas account to my Free Canvas for Teachers account.  When I try to edit the quiz in the imported course, it says the questions are in groups.  It shows on the quiz page there are 25 questions, but when I edit and open...

PLEASE HELP!!!!I have a free canvas teacher account. Sunday night, I was automatically logged out. When I logged back in - I was directed to a different school's teacher page. (its the school I have a parent account for)I was NOT logging in on that s...

Last night Canvas automatically logged me out of my teacher account. When I logged back in, my class VANISHED. My account looks like a brand new account. My class still exists. My students have access to the class. However - I can't see the class! Th...

Has anyone noticed that the feedback sidebar window has gone to larger spacing? Does anyone know if there is a way to change it back? Not a major deal just a bit annoying is all.    Thanks.