Community Help

RM-BhamTech · 2025-03-05

I've built a bunch of content as webpages and webapps and gotten it all hosted. It all meets the highest standards for accessibility. It uses responsive design, adjusting to display well on any screen, with thoughtful layouts for both portrait and la...

sharon_kitching · 2025-03-05

Scenario: I want to make self-sign up groups that have different names - so 80 groups in total, divided into 3 lots of groupwork -Tutorial 1, groupwork -Tutorial 2, groupwork -Tutorial 3. This helps to identify for students which groups in their tuto...

sharon_kitching · 2025-03-05

Have a Canvas site running from 2018 and we are missing a page that was mostly likely deleted in cleanup. When I go to the restore/undelete queue it only shows deleted material from 2018-2022. Is there a time period, or a refresh that I need to do to...

SommerGrissom · 2025-03-05

I cannot seem to find an answer to this question: but my students grades are showing as over 100%, even some who did not get 100% on every assignment. I am wondering why that is? The "total grade" has two numbers 1800/1500 - so the 1500 is supposed...

IsabellaG__13 · 2025-03-05

On my dashboard the spacing of the font is triple, this goes for everything that is linked to canvas- the quizzes that are on canvas also have triple spacing. I must've clicked on something that made the spacing be so wide.

JonathanWLSS · 2025-03-05

Please Help! I am helping a teacher move her courses from Moodle to Canvas. All were fine except for this particular group of courses. I upload the course using Moodle file upload. It looks like it is going to work but I receive a error that say, "Un...

JenniferPisini · 2025-03-05

I used the html code to embed the Google form in my Canvas course and students were working on the form. One student was almost done and then all of her answers seemed to disappear. Because it was embedded she did not open it by itself which means th...

MiguelMontanez · 2025-03-05

Hi, Is there a way to generate the time students spend in Canvas on a weekly basis? The total time is available under the "People" menu; however, I would like to have a summary of time spent and number of logins on a weekly basis. I explored the "N...

crystallubinsky · 2025-03-05

I want to download/print a whole zipped folder, or however, of students' responses to a short essay quiz (it's a new quiz) so that I can grade their essays on paper for a class discussion. It seems very odd (and extrememly user unfriendly) that new q...

efudge · 2025-03-05

Is anyone aware of a way to prevent (turn-off) the "Import Course Content" option for the "Teacher" role from the administrator side. As an administrator and per some recent questions via a committee, we are wanting to temporarily prevent faculty fro...

belen_rojas · 2025-03-05

Hey everyone, Just wanted to give you a heads-up that Canvas has been a bit strange lately. It seems like not all the BBB conference recordings are showing up properly (check out the screenshots and the message from Canvas). I'm wondering if anyone e...

christopher_ro1 · 2025-03-05

Years ago, Speedgrader allowed you to toggle between assignments in the top banner menu. It made it convenient when grading make-up work for a student who had been absent. Now you have to return to the gradebook for each assignment and re-enter Speed...

rpsimon · 2025-03-05

OK so this is a pretty strange question (actually it's more of a discussion) so I will make sure to give you background and context first.  I am the Director of Educational Technology and my school's Canvas Admin at my high school (grades 9-12). W...

GS_538 · 2025-03-04

When editing a Canvas course DELAYED announcement, every Save of that announcement draft sent a notification to all course users. Created much confusion and chaos.Why would that happen and how to avoid?

danielluciocs · 2025-03-04

first off, i was directed to Canvas Ideas to share feedback but there is no way to post there. (ironically, my criticisms are about how awful unhelpful the Canvas interface is).on to my feedback: every platform (including this one) has a notification...

AngelicaBrooks · 2025-03-04

How do I delete a student that is no longer in my course?

NehaGulati · 2025-03-04

I'm trying to add a criteria into a rubrics. I only see an option to add a criteria at the very end. Is there a way to re-order the criteria within the rubrics? Thanks

jmOrcutt · 2025-03-04

An instructor has an exam with 75 minutes (1 hr 15 min) set as a time limit. She has 3 students who have 1.5 multiplier accommodations for quizzes/exams. She has set the accommodations at the course level. She has set up the exam so it opens at a spe...

srhhr · 2025-03-04

Hi, I'm a student, and I have a question regarding the Gizmos Google suite app. When I'm on Canvas, I click the link for the Google Suite app, and it gives me this (shown in the screenshot attached). I thought maybe this was a canvas issue, and I cli...

TJBB_ICR · 2025-03-04

We are experiencing an issue in Speed Grader where the 'Reassign' option is greyed out, preventing us from reassigning submissions. This issue has occurred after, and seems to be linked to, an unexpected enrolment change that moved students between t...

sidedeirene · 2025-03-04

Hello Instructure Community, My team came across this comparison chart for features in Classic Quizzes vs New Quizzes https://docs.google.com/document/d/11nSS2EP0UpSM6dcuEFnoF-hC6lyqWbE9JSHELNmfG2A/preview?tab=t.0#heading=h.tgr5djifqvtfUnfortunately,...

morgan_j · 2025-03-04

We are in the planning stages of moving from Zoom Pro LTI 1.1 to LTI 1.3. Our original 1.1 install was installed using a Zoom personal account instead of a service account (which we don't want). So, I will be installing Zoom Pro LTI 1.3 from scratc...

devriest · 2025-03-04

My homeroom students are not enrolled in a course with me, but I need to see all their grades for conferences. I used to have a view all grades button on the Admin side (I had to install Tamper Monkey extension in Chrome to make it work), but it is n...

RachelKuehn · 2025-03-04

I love using the hotspot feature in Canvas Quiz, however for exams that have many questions I set them up as 1 question at a time but allow backtracking. However I have noticed recently that whenever a student of mine wishes to backtrack to review th...

OuYangJiaWen · 2025-03-04

I cannot login my Canvas now, even though I had changed my password many times but still cannot login. I WONDER WHY?

HoSingYAU · 2025-03-04

As an instructor, how can I know if any student leave a feedback message in their assignment?

MISST1 · 2025-03-04

Hello everyoneI am so new to the system. Its messing me up at the moment. Any WhatsApp groups that are available to join for this module. Also I am looking for text books, any help where to access electronic copies? Thanks

mirjam_broekema · 2025-03-04

BACAY · 2025-03-04

I can't activate my kdes ebook. What do I need to do?

AdamB4 · 2025-03-03

Apologies in advance for what I'm sure is a very straightforward answer: I am grading essay responses (SpeedGrader) to a Classic Quiz prior to its due date; however, I want to hide scores/submission comments to ensure students do not assist one anoth...

BalazsSerenyi · 2025-03-04

This quarter, we’ve made exciting enhancements to New Quizzes, from improved accessibility to expanded functionality. But the highlight? Our brand-new Student Analysis Report—a game-changer for data-driven teaching! This powerful tool gives instructo...

AkosFarago · 2025-02-27

We’re launching another round of invitations to the closed beta group to gather feedback around automated captioning, rolling transcript, private student notes and a lot more—complete the form by March 5th!

SamGarza1 · 2025-02-24

A huge thank you to everyone who participated in our recent survey about Discussion Checkpoints! Your feedback is invaluable, and we're excited to share how it's shaping this feature. Based on your input, we're making some key improvements that will ...

teryn_odom · 2025-02-11

Tl;dr: Impact Admins now have granular adoption data on NQ and the ability to strategically place messaging inside of New Quizzes to support migration and deepen adoption!

TamasBalogh · 2025-01-30

We would like to gather your feedback on the Discussion Summary feature, which has been available as a feature preview since July 2024. This initial period has allowed some of you to experience and utilize the feature, and we've received valuable inp...

sgergely · 2025-01-28

We’re excited to announce updates to a new table in the Canvas namespace that will be available in your CD2/DAP Query API dataset starting February 10th. These changes enrich the dataset with additional context and expand the range of supported use c...

SamGarza1 · 2025-01-22

This morning, we gathered our product team to discuss your feedback on the recent Speedgrader changes that apply to all Discussions in the Discussion Checkpoints feature. We heard you loud and clear – the update disrupted your grading workflow, espec...

ArohiDesai · 2025-01-16

We’re working hard to release the modernized SpeedGrader as soon as possible, with a target of Q1 2025. While we are striving to meet this timeline, we are committed to delivering the release no later than early Q2 2025.

SamGarza1 · 2025-01-16

We're diving deep into the world of Peer Review within Canvas and we need your help!

sgergely · 2025-01-10

We’re releasing DAP CLI version 1.3.1 today to address an issue that affected PostgreSQL users following our recent DAP Query API update. Yesterday, we introduced multiple new enum values across several tables in the DAP Query API, which unfortunatel...

TamasBalogh · 2024-12-18

With the end of the year rapidly approaching, we want to share an update on the highly anticipated AI-powered Discussions and Inbox Translations. As part of our commitment to delivering high-quality, reliable, and scalable features, we will continue ...

ArohiDesai · 2024-12-17

We’re excited to announce new features in the Canvas LMS January Release. With the updates to the 2024 release schedule, we remain focused on ensuring that you are fully informed and equipped with the tools you need to succeed and support learners at...

BalazsSerenyi · 2024-12-17

New Quizzes can now be shared to Commons. Save time, collaborate effortlessly, and discover or share assessments internally and externally.

sgergely · 2024-12-16

We’re excited to announce updates to multiple tables and columns in the Canvas namespace with new enumerated values (enums) that will be available in your CD2/DAP Query API dataset starting January 9th. These changes enrich the dataset with additiona...

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ZoeLubitz1 · 2024-12-11

Block Editor will be available in Open Beta on December 16, 2024.

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

BalazsSerenyi · 2024-12-06

Hello, New Quizzes users! We're excited to share some recent improvements, inspired directly by you - our Canvas users! Many of these new features are ready to enjoy now, while some are planned for early 2025. Today's highlights focus on "delighter...

sgergely · 2024-11-29

We are excited to announce the release of DAP CLI & Lib 1.3.0, bringing new features, enhanced functionality, and critical updates based on your feedback. This update reinforces our commitment to improving developer tools and addressing the needs of ...

sgergely · 2024-11-25

Three new columns to be added to the assignments table: parent_assignment_id, type, has_sub_assignments. These changes will go live on December 9th, 2024.

SamGarza1 · 2024-11-25

We’re excited to introduce a new feature we're working on called Differentiation Tags, and we’d love your input to make it the best it can be!

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

AlexisNast · 2024-11-20

We're excited to announce the Canvas Apps page will be going live to open beta on December 16th! This new feature is designed to streamline app integration and management for Canvas root admins. While still in development, this initial release, which...

SamGarza1 · 2024-11-15

The release date for the Discussion Checkpoints feature has been adjusted. Originally planned for November 16, the new release date for production is January 18, 2025. In the meantime, Discussion Checkpoints will still be accessible in the beta envir...

SamGarza1 · 2024-11-04

We’re making an important change to the rollout of Discussion Checkpoints based on your feedback. Instead of enabling Checkpoints as a default feature that is on for all users on November 16th, we will now release it as a Feature Option.

sgergely · 2024-11-04

Get ready to shape the future of Instructure’s data capabilities! We’re running an Instructure Data Questionnaire to gather your valuable insights for our 2025 roadmap, focusing on cloud adoption and analytics trends. Your feedback will guide our fea...

TamasBalogh · 2024-10-25

I’m excited to extend the End of Quarter Update practice - which might be familiar from New Quizzes Updates - to Discussions, ensuring you’re informed about recent improvements in the last 3 months and our upcoming objectives for the upcoming quarter...

SamGarza1 · 2024-10-24

We’re excited to share an update on the progress of Discussion Checkpoints! Before moving the feature into our beta environment, we had the privilege of working with four institutions that tested the functionality.

RaviKoll · 2024-10-24

We’re excited to share that SpeedGrader is getting a significant upgrade! These changes are designed to make your grading process even smoother, faster, and more reliable.

GergelyTar · 2024-10-24

With our October release, we're introducing some really exciting updates in Intelligent Insights.

Canvas Deploy Notes (2025-03-12)