Community Help

jtorresr · 2024-11-01

Hello everyone, I'm using New Quizzes in Canvas to conduct assessments and I need to download a report that shows each student's responses in detail, ideally as an Excel or CSV file. I've tried accessing the “Moderate” and “Reports” sections, but I c...

Mperrypchs · 2024-11-01

Can the formula question type handle negative numbers for multiplying and dividing questions? I have been trying to put in simple multiplication questions and can't seem to get negative numbers to work.I have done (`x`)(`y`) and then set x to be 1 to...

doneng · 2024-11-01

Is there a way, as a district Canvas admin to run the remaster grade passback process for all courses at once? I'd like to do this to get an accurate snapshot in time of the current sync issues, by downloading the sync log from the SIS Integration ...

SophieWong · 2024-11-01

I am trying to select multiple files I have already uploaded to the "Files" section in Canvas to submit them for an assignment. At present, I can only select one at a time to turn in.If I need to submit multiple files I've already uploaded, I need to...

VALERIEELTON · 2024-11-01

I am trying to import content from the iCEV platform in the form of a Common Cartridge. Everything shows up in my modules and looks fine until I try to open something. I get the error message, "Couldn't find valid settings for this link." Any sugges...

eti · 2024-11-01

When using SpeedGrader, if you add a comment from the Comment Library, then move your cursor to the grade box and type in a number for the grade, the number will appear at the top of the comment box instead of the grade box.This did not happen until ...

lukekm · 2024-11-01

When we do the automatic course creation process from our SIS, our current process is that all courses default to being Published. I'm curious as to what other schools (Higher Education) do and pros/cons. For us, by having the courses default to bein...

FotiosGkouvas · 2024-11-01

Hello team So I have come across a specific field while I am creating a quiz (New Quizzes). That is the "submission type" field which is not edible. Please see the attached screenshot. Does anyone know its functionality and if it can be edible how we...

jmagee1 · 2024-11-01

I'm an ID trying to assist an instructor who wants to be able to put a quick True/False question in a Canvas Page to check for understanding. She'd like it to provide immediate feedback as well. There are plenty of options that would take the student...

PatriciaKeffer · 2024-11-01

How can students see my comments on ungraded surveys? Thank you.

katherine_nicho · 2024-11-01

I accidentally deleted the wrong version of a quiz. I deleted the quiz that the students had already taken. Can I recover their grades or work? It was a quiz and an assignment. I have tried the undelete trick. It does not bring back my students' resu...

JassmineMatlala · 2024-11-01

I would like the instructor to create a classic quiz whereby we are being tested general knowledge, often focusing on historical, cultural and educational topics. Format should be online quizzes

CandaceBrooks · 2024-10-31

Hello, I'm looking to change my dashboard from list view to card view. I've searched the canvas guides to see how I'm supposed to be able to change the views, but I don't have the options menu. Did I somehow make the options menu disappear? If so, ho...

KerryFox · 2024-10-31

I created a matching question for a quiz and made the question worth 8 points (there are eight vocabulary words in the question). I added it to a test bank. I then created a second, similar quiz using the test bank but now the item in the bank says...

mmoore1 · 2024-10-31

I have a teacher who sees the following attached image on one student's submission and not on all the others. Has anyone ever evaluated this question before? Does anyone know why this happens? Why does it have a box around it? Why does it grey ou...

DianaPoulson · 2024-10-31

Students are posting their original response to a discussion assignment, then they delete it which allows them to see their classmates' responses. After reading the other students' responses, they write their own. This completely defeats the purpose...

SandyL · 2024-10-31

I need to submit 2 PDF files and a URL for an assignment. I upload both PDF files and paste the URL and hit submit in the URL section. Then I checked the submission details, it doesn't show my PDF submitted. Do I have to re-submit the PDF files? Than...

anonymous237164 · 2024-10-31

Hello there, I am currently experiencing a problem on Canvas where the webpage for the site itself breaks to the point where it's impossible to navigate the site using provided text links in random parts of the page. I don't believe the reason it doe...

KelliStidham · 2024-10-31

I have courses in multiple languages. The grades view fine in all languages that read left to right. When I use Arabic, everything gets flipped right to left per how the language users read (that's not the problem). When I go into the grades section ...

monkjoe77 · 2024-10-31

I set up an anonymous discussion board for my students to discuss the Electoral College during this election week. With how polarized the election is, I wanted to make students couldn't see their peer's responses, but I didn't realize I also wouldn't...

jbruschke · 2024-10-31

I can't enter letter grades. Regrade options are wonky. These and several other issues sit for years, but they're pretty basic. The process of submitting something to a community vote or whatever is abysmal. I shouldn't have to run a campaign to ent...

jayell · 2024-10-31

I'm looking to create an orientation course for 200-300 new students who join my institute. We have 2 campuses, and two intakes each year. Our orientation course currently runs for over two weeks, but I want to extend it for up to a month and spread ...

LF11 · 2024-10-30

This just started a few hours ago. When I try to assign something (discussion, assignment, etc), the assign box is greyed out. I have logged out and in. Nothing seems to be working.

JoseReyes1 · 2024-10-30

How does one add a video to a course? I can see a tag on the home front page on my phone for panopto video but I do not see it on the computer

jawmedina · 2024-10-30

I was reading about the Canvas Late Submission Policy. https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-apply-a-Late-Submission-policy-in-the-Gradebook/ta-p/965 How does it work with external tools such as SIMnet when it syncs its score...

CATHYSHEELY · 2024-10-30

Good morning,In the last week I have had two students submit assignments that they shouldn't have been able to since the assignments were closed.In one case, the assignment isn't set to open till next week, but one student has already posted their wo...

FabioRossano · 2024-10-30

Hi, There are some inherited developer keys where the names have leading spaces resulting in some issues (e.g. sorting, odd results in Canvas Data). Is it possible for Instructure to remove these spaces, considering that inherited developer keys can ...

FlemmingVesterg · 2024-10-30

Hi I have discovered that the download button has been removed from Canvas, when you are adding PowerPoint slides to a Canvas modules, using iframes from OneDrive. It is no probem when you are attaching other Office365 files (Word, Excel, pub etc). ...

Aalexander222 · 2024-10-29

I’m trying to add a profile picture? Where do I navigate in the canvas app to complete uploading my photo?

CMW-PGCC · 2024-10-29

So - I am grading discussions and I realized that it's a bit frustrating. Like most instructors, I ask students to respond to a post. HOWEVER, I sometimes ask students to (politely) DISagree with a post. Even when I ask them to agree, I ask them ...

TamasBalogh · 2024-10-25

I’m excited to extend the End of Quarter Update practice - which might be familiar from New Quizzes Updates - to Discussions, ensuring you’re informed about recent improvements in the last 3 months and our upcoming objectives for the upcoming quarter...

SamGarza1 · 2024-10-24

We’re excited to share an update on the progress of Discussion Checkpoints! Before moving the feature into our beta environment, we had the privilege of working with four institutions that tested the functionality.

RaviKoll · 2024-10-24

We’re excited to share that SpeedGrader is getting a significant upgrade! These changes are designed to make your grading process even smoother, faster, and more reliable.

GergelyTar · 2024-10-24

With our October release, we're introducing some really exciting updates in Intelligent Insights.

teryn_odom · 2024-10-21

Tl;dr: Get excited! LTI Usage has two powerful new capabilities being released tomorrow! Read on for more details.

ruthfoulkrod · 2024-10-18

Submit your feedback on our proposed new process for Ideas & Themes!

carlycurran · 2024-10-17

Your Admin Analytics data is fresher! Admin Analytics is now on DAP. New Course Analytics will be on DAP by the end of November.

DanaOkerlund · 2024-10-17

Over the past quarter, we've made strides in enhancing the New Quizzes experience with several updates. One of the highlights is the introduction of Custom Feedback, allowing instructors to provide personalized feedback to students after quiz complet...

AllisonHowell · 2024-10-16

What we heard from our Alpha group and what we’re doing next

MichaelLysaght · 2024-10-15

As I approach my first anniversary as Chief Technology Officer, I wanted to share with you, our customers, how my team is approaching some of the foundational technical work that will power our product into the future.

RyanNorton · 2024-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

jsailor · 2024-10-04

We’re thrilled to announce that Khannmigo Teacher Tools can now be enabled directly within Canvas! This powerful integration streamlines lesson planning and accelerates time-consuming tasks – all without leaving the LMS. The Khanmigo Teacher Tools in...

marycornia · 2024-10-03

Learning Accelerators, Teams Assignments integration now generally available for Canvas

AkosFarago · 2024-10-03

We’re launching a closed beta group to test our newly redesigned media player, featuring improved accessibility, privacy, and adaptive streaming. Be part of shaping the video experience in Canvas!

TamasBalogh · 2024-10-01

Since the Discussions Redesign was enforced, we’ve addressed some unforeseen issues and are now focusing on enhancing key areas and introducing new features. We’ve already received some valuable feedback, giving us a general idea of what needs attent...

teryn_odom · 2024-09-26

We’re excited to announce the first iteration of a powerful new feature in Impact—Course and Term-Based Messaging with the addition of Sub-Account-Based Messaging as a bonus! This allows Impact admins to target Canvas users with highly personalized m...

AllisonHowell · 2024-09-23

The long term fix is nearing code completion and will be released to production in late October

SamGarza1 · 2024-09-18

Are you curious about Discussion Checkpoints? I’m here to give you a sneak peek at this highly anticipated release, coming later this year.

sgergely · 2024-09-13

We’re excited to introduce DAP CLI 1.2.0, featuring secure connections to MySQL and PostgreSQL, optimized memory usage for cloud environments, and improved error handling for parquet files. In addition, the CLI now logs system environment details for...

TamasBalogh · 2024-09-11

In a previous post, we explained the issue where the 'Disallow Threaded Replies' option was inadvertently applied to discussions that were intended to remain threaded. Unfortunately, due to the nature of the update, we are unable to identify which sp...

teryn_odom · 2024-09-11

Ahoy there! After recently docking to provide you the ability to hop aboard with a high-level overview of what LTI Usage is, we want to now dive deeper into how it works and what you should (and should not) expect.

shirenv · 2024-09-09

I'm excited to share an upcoming event that reflects our commitment to keeping you informed and at the forefront of our product evolution. We know how much you care about staying up to speed on product updates, so Instructure New and Next will walk y...

jperkins · 2024-09-03

We're adding some new functionality to allow customization options for Canvas Username/Password logins.

SamGarza1 · 2024-09-03

Originally slated for an earlier release, we have decided to shift the full launch of Checkpoints to Q4, with the beta version available in October and the production release scheduled for November.

RyanNorton · 2024-08-27

Given the busy back-to-school season, our team has been revisiting our Canvas Deploy Schedule to ensure we can minimize any potential disruptions. As a result our Beta and Production deploys have been delayed by 24 hours.

SamGarza1 · 2024-08-21

We're exploring new possibilities for Canvas Group functionality, including the option for private groups and we'd love your input!

RaviKoll · 2024-08-21

Announcing a new feature preview available in Canvas. Read on to learn about our redesigned rubrics and join us in the Enhanced Rubrics User Group to provide feedback and stay up to date on future developments.

TamasBalogh · 2024-08-16

On August 14th, 2024, we deployed an option in Discussions that allows you to disallow threaded replies. This feature was previously available in the legacy Discussions but was missing in the redesigned version. As a result, some of you may have noti...

SamGarza1 · 2024-08-15

As we continue to innovate and improve Canvas, we are excited to share some new features designed to make your experience more seamless and efficient.

sgergely · 2024-08-14

We are committed to providing a reliable and efficient service for your data needs, and as part of this commitment, we will be performing scheduled maintenance on our CD2 API infrastructure. This maintenance is essential for ensuring continued perfor...

Canvas Deploy Notes (2024-11-06)