Support button visibility in a learning application can be managed in the Impact Dashboard. Admins can choose from the following visibility options: Visible for all users, Hidden for all users, and Custom access.
Open Support
In Global Navigation, click the Support link.
Open Support Center Access
Click the Customization dropdown menu [1], then click the Support Center Access link [2].
Edit Visibility
In the Access drop-down menu [1], you can select to make the Support button visible to all users in a learning application [2], hidden for all users [3], or select a customized list of users who may view the Support button [4].
Assign User Custom Access
If you have selected to assign custom access, an Assign to User drop-down displays.
To assign the Support button visibility to certain groups of users, click the Assign to User drop-down [1] and select the checkboxes of applicable roles [2].
Save Changes
To update visibility, click the Save button.
Launch Impact in Canvas Help Menu
To launch the Impact Support Center, click the Impact Support Center link in your Canvas Help Menu.
