How can I understand and learn more about the accessibility of Impact?

Impact Accessibility Statement

Impact by Instructure is committed to delivering software that is inherently accessible and inclusive for all. Through Impact's processes and within the product itself, high accessibility standards are diligently maintained by

  • targeting WCAG 2.1 AA conformance.
  • designing and developing with accessibility in mind.
  • working closely with our Accessibility Engineering Team for ongoing design reviews, internal audits, consultation, and support.
  • publishing and updating our VPAT every 1-2 years.
  • conducting manual tests with keyboard and supported screen readers for new development and front-end bug fixes.
  • leveraging automated tools to scan and evaluate accessibility conformance.
  • hiring and/or maintaining engineering headcount focused on accessibility.
  • working with a third-party to audit, test, and verify compliance.
  • working with a third-party to conduct user testing by individuals from the disabled community.
  • not releasing features to production with accessibility bugs.
  • providing accessibility training for new team members and ongoing professional development.
  • being a leader in accessibility at Instructure.

Accessibility Status

In April of 2024, Impact underwent an external audit for third party verification of accessibility. The large and substantial findings from that audit were addressed and as of July 1, 2024, Impact is substantially conformant according to WCAG 2.1 AA standards. Impact is targeting full conformance and continuing to improve the UI and UX to be more intuitive, accessible, and inclusive for users of all abilities.

Accessibility is an integral part of the development process. Outside of that process, there are some remaining accessibility-specific roadmap items that we are planning to address as part of the Impact Roadmap as well.

Request More Information

If you or your institution has questions, concerns, or issues with accessibility in Impact, please email support-impact@instructure.com or contact Impact support via the Impact Support Center.

If you would like to submit a content template request regarding accessibility, please submit here.