How can I control visibility of Out of the Box Articles through the Impact Dashboard?

Visibility with Out of the Box Articles are limited but can be controlled through different settings:

Unpublish Article

In View Support Article, click the Unpublish button. After you unpublish the article, the new status will be set to hidden.

In Tool Categories settings, locate the Tool Category attached to the article [1] and toggle off the visibility [2].

Notes:

Locate the article within My Support Center [1]. Click the Settings icon [2] and select Remove from category [3].

How can I control visibility of Local Articles through the Impact Dashboard?

How do I target users of a course, term or sub-account in a support article?

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