By using the System Status page, you can monitor the health of Impact processes and services.
Open Impact Dashboard
In Global Navigation, click the Admin link [1]. Then click the Impact Status link [2].
View System Status
The Status page displays the overall health of all services and the AWS region of the instance.
View Service Interruption
In case of a service interruption, a red indicator displays [1] with an overview of the affected services [2]. If an unexpected disruption occurs, please submit a support ticket to support-impact@instructure.com.
View Status Overview
The Status Overview displays detailed information on the status of each service or service component.
View Instance Settings
Instance Settings displays information about instance-wide settings.
Note(s):
- For Canvas, it is expected to see LMS Data Synchronization: Off.
- For Blackboard, it is expected to see LMS Data Synchronization: On.
