How do I suspend or reactivate a staff account as a Mastery Connect admin?

As an administrator, you can suspend the account of any staff member. Suspending an account prevents the user from accessing Mastery Connect. However, it does not remove them from your school or district.

If needed, you can reactivate suspended accounts.

Notes:

  • You cannot delete staff accounts.
  • In Mastery Connect, a teacher account is any account that is neither a student nor a parent account. All staff member accounts are considered teacher accounts. However, users with a teacher account are not necessarily teachers and may have a user role other than the teacher role.

How do I suspend or reactivate a staff account as a Mastery Connect admin?

How do I suspend or reactivate a staff account as a Mastery Connect admin?

1. Open Admin

In the global navigation menu, click the Admin drop-down menu.
Open Admin

2. Open Manage

Then, click the Manage option.
Open Manage

3. Open Manage Teachers

In the Manage list, click the Teachers link.
Open Manage Teachers

4. Open Teacher Profile

Locate the staff account profile. Then click the account's Suspend button.
Open Teacher Profile

5. Reactivate

To reactivate a suspended staff account, click the Unsuspend button.
Reactivate
This guide covered how to suspend or reactivate a staff account as a Mastery Connect admin.