How do I change the sender name in account email notifications?

Canvas gives administrators the option to set up a custom sender name for Canvas notifications. This custom text can be your institution name or whatever sender information you would like to use. Using the custom text field helps students identify account notification emails more easily and improves the quality of student-instructor interaction.

Setting a custom sender name does not affect course notifications, which are always sent as the name of the course. However, daily and weekly course summaries (which can mention multiple courses) are sent as an account notification.

If no custom name is set, Canvas uses the account default.

Note: Sub-account admins cannot change the sender name in account email notifications.

00:07: How do I change the sender name in account email notifications? 00:13: In global navigation click the admin link then click the name of 00:17: the account. 00:19: The settings portion of your account is only available to Canvas admins. 00:23: In account navigation click the settings link 00:28: Click the notifications tab. 00:48: Select the custom from name button. 00:51: Type your preferred name into the custom from name field. 00:53: Verify the example of the name as it will display in the from field of the email 00:57: notification. 01:00: If you do not want to have a custom from name, select the default canvas setting 01:04: option. The from name will display as instructure canvas. 01:09: Click the update settings button. 01:12: This guide covered how to change the sender name in account email notifications.

Open Account

Open Account

In Global Navigation, click the Admin link [1], then click the name of the account [2].

Open Settings

Open Settings

In Account Navigation, click the Settings link.

Open Notifications

Click the Notifications tab.

Select Custom "From" Name

Select Custom "From" Name

Select the Custom "From" Name button.

Change Custom "From" Name

Change Custom "From" Name

Type your preferred name into the Custom "From" Name field [1]. Verify the example of the name as it will display in the "from" field of the email notification [2].

Select Default Canvas Setting

Select Default Canvas Setting

If you do not want to have a Custom "From" Name, select the Default Canvas Setting option [1]. The "From" name will display as Instructure Canvas [2].

Update Settings

Update Settings

Click the Update Settings button.