As of yesterday, October 21, 2024, over half of my student's names are missing from my tracker. I've restarted my computer but they are still missing, which means I am unable to see their scores or input their rubric points for their assessment. Plea...

 I am a third grade math teacher. Is there a way to gain access to individualized score reports for Benchmark assessments? We use to get these but since mastery connect has changed we no longer get them. Thanks 

How do I transfer ownership of a tracker to another teacher?

I had to create trackers according to last year's state test score and we also have the original trackers, like class trackers. How do I transfer the information from the original tracker to the leveled trackers without having them take the assignmen...

Teachers would like to know about scale scores and percentages scales. Is there a scale that shows the distributions or grade equivalents for scale scores and percentages compared? The percentage score looks like the student didn't do well, but when ...

I need to view and print my students' writing?

Is there a way for proctors to check for cheating on a mastery connect benchmark assessment?  Students use their own devices to take assessments and proctors monitor during testing window, but there are suspicious results.  

It has been a few years since I last used Mastery Connect. There used to be away to reopen multiple students assessments at the same time.I cannot find this feature in this newer version of MC. I can still click a student score, tap delete, and confi...

We are rostered through Clever for Mastery Connect, so our teachers typically log in via Clever as well. we have a handful of teachers who currently cannot log in. When they try, they are taken to an "Oops! You cannot access this page." error. When w...

A student was placed in the wrong tracker.  Is there a way for me to transfer the student to a different tracker?

I am the interventionist for my school and I am trying to print reports for all grade levels. I have been able to print individual reports for other grades except 5th grade. All it will show us is the class colored charts. I need to be able to print ...

How do I connect my already created tracker and canvas course together? I have already tried clicking on the link tracker part of canvas with the panda on it, but all it offers is to create a new tracker or to link to another course which won't work ...

In Mastery Connect help tutorials I have seen references to being able to change rounding setting between "none" and "round down" when using the partial match scoring setting. My quizzes are defaulting to round down (so if I had 3 responses and a stu...

How to get to a specific class that needs grading. I continue to get the wrong class that has already been graded 

Is there a way for teachers to see how much time students spent on an assessment in MasteryConnect?  I have Googled this question and it takes me through a step by step process, but it tells me to find a "classes" tab and I only have a "trackers" tab...

My entire class just up and disappeared and is no longer even linked to a tracker. The assessment they took is no longer there. How soon can you add this tracker back with the results of the assessment they took????