I have a student that is unable to access the District Formative Assessments (DFA) listed in their assignments. It shows the assessment, but when student selects one, it says they don't have access to them.

I would like to know if there is an option to turn off the scores that the students are able to see after testing. I have come to the realization that it increases test anxiety because students are able to see a number at the end of the assessment ul...

I created a new tracker but it isn't giving me the link to connect to Canvas.  What gives?

My administration wants use the "Print Student Reports" on each track to send home data about our benchmark assessments.  I know that we can print scores to do this, but it doesn't give explain the standards, so they want "Print Student Reports".  Ho...

When making a new common assessment for my district, I noticed a new option for standards. TN (Tennessee)2016 Standards are still an option, but I noticed there is an option for 2022 Standards. Do these standards now include the updates to the TN Sci...

In the admin view, you are able to see the last login for staff/teachers. How is the Last Login determined?

We have several students who receive the accommodation of shortened tests and/or answer choices. Is there a setting we can select in the accommodation choice or a way to have that happen automatically? We've been doing it manually on the paper, but s...

We do not want students to be able to view their scores at the end of a benchmark assessment.  How do we disable this function?  Is this something that teachers can do or does someone with an admin account need to disable this feature?

How can you see all the questions and standards associated with a passage?

How do you create a question that is optional in Mastery Connect?   Like a bonus question.  Which will count for extra credit and not count against if missed.

I would like to add an assessment I created through a tracker in a course to a curriculum map. I understand how to connect the assessment to the curriculum map but the correct map (I teach multiple courses) is not popping up. What am I missing?

Hello, Does anyone have recommendations for how to add a school admin to multiple schools in MasteryConnect? Currently, we only have the ability to assign one school to a School Admin role, but our administrator serves two different schools and needs...

I need to create one assessment with items from two different sets of standards.  Is that possible?  If so, please give some guidance about how to do it.

When I create a passage with a writing prompt, I do not see an option for students to have a highlighter tool. Am I missing it or is it not an option? 

It would be really helpful to be able to reorder assessments in the Tracker Student View for a specific standard  For example, if a teacher creates an end-of-unit assessment, starting in the tracker, it will be added to the tracker, but if the teache...

My trackers are set up by class period.  I have a student that has been moved from the 3rd period to 6th period.  The trackers are linked to our LMS (synergy).  I have clicked on update for both trackers but the student has not moved.  The LMS has hi...

Asking this question again because it has not been addressed in previous forums. In the settings for an assessment, an option for multiple attempts exists. However, it does not work. We have tried to delete the students score and reopen the assessmen...

Is there a way to access a report showing how long a student spent on an assessment in Mastery Connect?

I created all the trackers for my teachers at the beginning of the school year.  However, when the reports from the benchmarks come back the classes are indistinguishable as they are all titled with my name.  Is there a way to change the owner of the...

Is there a report that will give our school percentiles based on the current district benchmark our students completed?   We need this due to placing student in our RTI process   

I've got a student who accesses MC through Clever, but another student's info comes up. I think this is an issue for support to look at, but I can't find where to submit a specific student case here. I've checked the data on both students and it is c...

Student Chromebook (Dell 3100 2-in-1 touchscreen) repeatedly gets stuck in MC student and is unable to navigate out of the app, power off, or force quit.  We tried swapping devices and same issue persists.  The only thing i've found to get out of the...

How do you create a classroom test with separate subparts? I know the benchmarks are created this way, but I am unable to create an exam for my classroom with separate subparts. 

My students took a county-made and controlled Benchmark. When they finished, I could see the scores and the class average for each of 3 blocks. Today, I can't see anything from my 1st block. The other two are fine. Any ideas?  The Benchmark is not ev...

As of yesterday, October 21, 2024, over half of my student's names are missing from my tracker. I've restarted my computer but they are still missing, which means I am unable to see their scores or input their rubric points for their assessment. Plea...