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How can administrator in mastery go back and see past test data? I have a math coach that wants to look at the trackers from a previous school year. 

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A student cannot access the test the next day, and the MCX message states the student completed the test.  She states she did not submit it the day before.  I need to allow her to complete the test.  How can I do this?

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What is customer support number?

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Is there a way to give an assessment that does not affect the students' overall mastery percentage? We just wanted to give an assessment for our data and not to affect the grade or overall mastery that shows under the students profile.

Community Member
Mastery Connect Forum
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Hello! Does anyone know how to view images of the questions while I am building my assessment?  I have to preview the assessment to determine which questions I want to include or remove.  Thank you! HannahScience Teacher

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I have an assessment that I am planning on giving my students tomorrow, and for some reason, the bubble sheets option is not showing when I select the assessment. The assessment covers 2 standards and is all multiple choice, so there are no TEI or sp...

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When Mastery Connect creates the assessments for me in canvas, it gives the option to allow for multiple attempts-just as you would for a regular canvas quiz. But it doesn't seem to work. Can students have more than one attempt on a masstery connect ...

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I have over a 50 standards in my tracker, is there a quick way to search for a specific standard instead of having to scroll alllll way down my screen. 

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When I am creating an assessment, how can I see the questions before I select them for the assessment? Right now I just see the navigate number and other random information.Thank You,Scott

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My students took a test the other day with a Guest Teacher (I was absent). I received a message from a parent stating her child did not have enough time to complete the test. When I am in class, this student tends to rush and just do whatever necessa...

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Mastery Connect Forum
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Students have taken a teacher created MasteryConnect assessment.  Now that they are done, they can see their overall score/result.  Our issues is:  How do students see individual questions and the correct answer, so they know exactly what they missed...

Community Novice
Mastery Connect Forum
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Every time I log into Mastery Connect, I have to reset my password. When I try to follow the steps to change it, the "password" option isn't there. I have to use Mastery Connect for CFA's and Case21 and I hate that I have to get an email sent to me e...

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I am trying to upload an assessment that has 2 passages and an essay prompt.  How do I upload this assessment so that the students can type in the assessment?

Community Member
Mastery Connect Forum
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How do I unblock a person/community member that was following me on Mastery Connect?

Community Member
Mastery Connect Forum
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Why do I occasionally get the message: something went wrong, when creating assessment. 

Community Member
Mastery Connect Forum
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How do I change the single standard to multi-standard?

Community Member
Mastery Connect Forum
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Is there a way to assign a test in Mastery Connect to only certain students?

Community Member
Mastery Connect Forum
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My students only finished part of a math test on Mastery Connect. I do not want them to be able to access it at home. Is there a way to pause the test and reopen it on another day?

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Is there a way for students to type a short answer response and if so how do you create it? Also, is there a way to link the test to a google doc or slide for the student to type a response in?

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The New Teacher has been added as a collaborator in to the previous teacher's trackers so the data could be passed along to them. Will the new teacher be able to create new assessments within the previous teacher's trackers?

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Is there an official definition by Mastery Connect and set of examples that explain the correct interpretation of "Mastery Comparison", "Near Mastery Comparison", and "Remediation Comparison"?

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How to report a problem with a question.  One of the question only allows the students to click on one of the equations, and the others are unclickable.

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I would like to create a quiz, where instructors can only select quiz questions from specific banks, varying degree of difficulty. MeaningQuestion Bank items are preset as Difficult, Medium, Easy, with a required number from each categoryInstructors ...

Community Explorer
Mastery Connect Forum
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Will the new Georgia Standards for Mathematics be available in Mastery Connect for the 23-24 school year?

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Does the Mastery Connect formative assessment platform allow students to pause and resume an assessment without losing progress on questions already answered?  For example, students are occasionally called to the office, leave early, etc., and their ...

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Hello, I was wondering if it would be possible for us to be able to organize our own assessments in the assessments tab? For example, if I wanted to put all of my tests in a folder, all my quizzes in a folder, and all of my bellringers in a folder.

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I have a teacher who gave a mastery connect benchmark through Canvas but the scores will not show up in the Canvas gradebook. Anyone have any ideas why? Only thing I can think of is the due date of the assignment is later in the week. Maybe grades wo...

Community Novice
Mastery Connect Forum
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Can someone direct me to the I do, We do, You do - learning strategy?It was in one of the modules for ACUE and I can't find it.

Community Member
Mastery Connect Forum
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Is there a way for an administrator to make an assessment and push it out to teachers/students on the day of the test? 

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