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The latest questions and discussions in Canvas Studio Discussion. Ask a question, start a discussion, contribute to the global Instructure Community

Hi, I recorded a video in studio that was a bit too long and now its saying can't process. How do I recover that video?

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As a Canvas admin for my district, I create many content/resources for teachers to access. I really like using Studio, but I've recently encountered the following issue. I upload a video that I created to my Global studio and if I click on the more o...

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I am Canvas admin. I moved videos to a newly created canvas course and in the process I lost my editing rights. How do I get my editing rights back?  

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I can no longer upload my Power Point presentations and recorded lectures. Things were ok until last week but this week, no go. I'm getting a 404 error message when submitting the file from my PC.  I think I have run out of space. A couple of things ...

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I recorded a 30 minute lecture in the Studio webcam, but forgot to save. Is there anywhere I can go to find the recording, or is it lost forever? Thank you in advance.

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I have made a video in Canvas studio, and put annotations on it. However, when I download the video, or when I link to it from the class canvas page, the annotations are lost / not shown.maybe I'm doing something wrong, maybe Studio is doing somethin...

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How do I transfer a pre-recorded video that is currently on Kaltura My Media to Canvas Studio. It's not a vimeo or a YouTube link and It's not listed as a standard media file. 

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My CANVAS studio willno longer load. Same problem in 3 different browsers and 2 differnt computers.  tech support tells me to "clear cache" which I have doen repeatedly and rebooted computer. error message says startup file moved to a different addre...

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After publishing auto-generated (and reviewed) subtitles of uploaded videos in Canvas Studio, i find in the Studio collection two videos: one with subtitles and one without it. Is there any way of avoiding this duplication and just add subtitles to t...

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Would like the ability to have the use of math type for answer choices as well as questions.  Would also like to have a numeric response question type.  Would also like to insert pictures as answer choices and/or as a question.

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Hello,I am trying to add an annotation to a Studio Video that is already set up with a Quiz (questions embedded in the video).  I can see that the annotation was saved, but when I view the quiz or add the video quiz to a course I don't see the annota...

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I created a video using google meet and want to upload the video into studio.  When I select this video to upload I get an error message "please upload an upload an audio or video files.  I don't know why this mpeg video is not accepted.  If I use a ...

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Problem statement: I'm not sure this is the right forum for this. I encourage students to use the comments on Studio videos to respond as they might in class with questions or thoughts elicited by the material. The last few days though, I've received...

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Does anyone else have issues with Canvas Studio Quizzes?  I created a quiz from a 14 minute video that I uploaded.  I first attempted to have several (about 100) students complete the video at the same time.  Many of the students videos got stuck and...

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I'm trying to get the Canvas Studio/Zoom integration set up. I have most of it working, but I cannot figure out how to determine the "Redirect URL for OAuth". I know it is supposed to be Studio's "URL", but in our installation, it's just showing as ....

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Hello, I am trying to upload a recorded PP into my studio, but it is not working. When I go to upload files, the file I want to upload is grayed out and I am unable to choose that as an option. Can you assist me?Thanks, Meg Hall 

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Can you watch the canvas video quiz all the way through the first time without answering any questions?

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I created a page and added several studio videos to it. I shared it with a colleague and she sent me a screenshot of what she sees. I tried viewing the page in student view and also couldn't see the videos. Do you know how I can fix this? I attached ...

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Hello,I read the instructions on how to install Studio Screen Capture for a Macbook. However, it does not do anything in the file window. Instead, I am prompted to download again. Any ideas on the problem? Thank you!Iolanda

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Hi A teacher has a course with a large number of films. On all of these films, the teacher let the students comment the films. The teacher has thus activated "Subscribe to comments".But when the teacher copies the course, and thus the videos, "Subscr...

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Is there a tool that allows adding of backgrounds to Studio?

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When I click "Screen capture" canvas just shows a blank page. I restarted Chrome and that didn't help. Thank you! 

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I am trying to do the Canvas Studio Training, however when I click on the my learning tab nothing shows up. It is a blank screen and does not show anything. How can I fix this so I can complete the training?

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I know how to make a Canvas demo and embed it. I do not want the comments feature on. I keep turning it off but it still appears in student view. I do not want to field questions about why they cannot comment. I just want the comments to go away.

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I assign videos to be viewed by my students. We used Knowmia before with Canvas, and the percentage of a student viewing an assigned video was automatically transferred as a percentage of the assigned points into the Canvas gradebook. I wonder about ...

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Is it possible to enable Canvas Studio in some Canvas courses, while disabling it in others? Essentially, we want to manage our storage/usage carefully, and we don't want a "free for all" in courses that don't actually need it.

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Can individual users access or purchase a Canvas Studio account? (Institution does not subscribe.) 

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I  have a 2017 iMac Pro running Monterey 12.5 . When I launch Studio within Canvas, I can access my computer's camera in Webcam Capture, but when I choose Screen Capture and want to record "Both" I click on the "Select Webcam" option and no camera li...

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Link doesn't work for embed in Google; maybe because Canvas link isn't public??

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