Hello, Previously when I conducted a Course Copy, it would place the copied course in the same sub-account as the source course. However, I just ran several tests and the target course is placed at the root level by default after conducting a course ...

I am having issues with how the equation editor displays y'' for students see atachment

I have my New Quizzes set up to randomly pick questions from item banks. When I run the analyses, the results are only from that quiz. Some of the questions only have one or two respondents, so the sample size is too small for accuracy. I know these ...

I cannot copy a course - I keep getting a message that there was an error and to reload page.....HELP

I'm an Admin at my univeristy and we started receiving support tickets about user not reciving email notifications even though their notification settings (global and individual course) turned on.  Has anyone else been getting similar reports?

There is obviously a technical glitch, but I am wondering if anyone else has had it. I had a student do a "mad scramble" to finish an assignment that was not assigned to her. We are on block schedules and before the break I had a random period that n...

How do I extend the time for one student to take the quiz, while all other students have a shorter time limit? 

Does anyone know how to turn off the virtual assistant in Canvas? I'm sure it's great for some students, but I have my own system for tracking my assignments and I click the X so much I'm just wondering if there is a way to shut it off completely. Pl...

I requested a change in the "view all pages" area for students. I want to be able to have folders so that, similar to modules, we could group pages together, by unit or theme. This way, if students need to look ahead, they wouldn't be confused by old...

This issue only occurs with my account. When using others account on the same computer, the left navigation will  appears. why? If no left navigation, how can I join a group？

I want to upload SCORM packages, but need to contact my customer success manager to enable the SCORM LTI.How do I go about contacting them?I have a free for teacher account if that is an issueThank you

hello I just finished firs semester in our university and we have been using canvas from the beginning of studying year.Is it possible to download transcript from canvas I have been marked from subjects

Is there a way to filter assignments in the gradebook by category? For example: If I am conferencing with a student or parent, and at the end of their gradebook I see that a certain category is low, let's say their H.W. grade, is there a way to filte...

Hi There, I'm trying to help a department set up outcomes for and end of year evaluation of their curriculum.  They have specific outcomes from an outside organization.  They will use New Quizzzes and affiliate an outcome with each multiple choice qu...

Is it possible to add people with an external email address to a Canvas page? Can they be made Instructor, too?

How do instructors use mobile app to grade students in Canvas gradebook for a No Submission assignment.  Looks like mobile app works fine for submission based assignments, but not for a No Submission assignment. How do instructors do this?

Hi, The People Page (aka Course Roster), needs to have all the column headings to be sortable. Also the Total Activity header, needs to have how that information is being displayed. If it's hh:mm:ss (I would have not thought that the :ss would have a...

Hello, our organization is implementing account-level Outcomes that we will then tie in with course-level rubrics. While we intend the outcomes to remain consistent for the foreseeable future, we are wondering what would happen if we do need to make ...

Hello, our institution is in the initial process of creating Account-Level Outcomes for our graduate programs offered through Canvas. We are going to be invoking these outcomes in course-level rubrics. We have been doing some testing and have been ab...

I am transferring grades from another LMS into some Canvas courses. I downloaded both gradebooks as csv and copied columns from the other LMS csv into the Canvas csv file. When I go to import into Canvas gradebook, I get the Canvas page asking about ...

Is it possible to mark a student excused in attendance?

Hello does anyone know how to remove the paper icon so I can view the grades in the grade book? I've reviewed the grades in speed grader.    

Is there way or what is the best way to indicate a student has a medical issue (for example, due to a concussion sports injury) such that only the Canvas instructor or course director role can see only a generic w/o medical details indication of a pr...

Hi Canvas Community.  I am working on providing my institution with support training for new canvas users who lose their “Finish Registration: Canvas” email.   What are the best ways/how do you handle it when a user reports not getting this email?   ...

A staff member came to me with some Lockdown Browser questions and wanted to see if anyone has some experience with their requests - I think I know the answers but wanted to gauge others before giving the person information: 1.  When picking sites th...