Problem statement: Currently, the LTI Tools does not track for placements in the RCE (as mentioned in this blog post: https://community.canvaslms.com/t5/The-Product-Blog/Impact-LTI-Tools-Update-and-FA...

Problem statement: When creating custom monitors there is not an easy way to track the monitors’ insights. Currently, custom monitors need to be added to a reporting template to view data under Insigh...

Problem statement: As an admin, I would like to message by term. My institution recently made changes to have multiple start and end dates throughout the academic year. If I want to remind users about...

Problem statement: In the Mobile App reporting template there is not a monitor category for the Canvas Parent App. Parent usage information is needed heavily for K12 as districts encourage parents to ...

Problem statement: As an admin, departments reach out to me to request Impact messaging. I'd like to receive automated reporting by email on campaigns, messages, and walkthroughs at the end of their s...

Problem statement: It would be awesome if we could see Campaign Content Engagement and Tool Adoption on the main Campaigns page. Proposed solution: Include "Content Engagement" and "Tool Adoption" pe...

Problem statement: Currently, the Insights User Activity page provides user activity data for all users and their browser sessions. There's no option to see (or drill down to) the data for mobile-rela...

Problem statement: Currently, all roles listed in the Feature Permission Groups can see the same list of reporting templates. This can cause confusion to our Report Viewers. We have Report Viewers fro...

Problem statement: In a current campaign, it became a problem when I realized that the Custom User Group I made is both for users in Custom Group A (Primary Student user role) and Group B (In a specif...

Problem statement: In a current campaign, it became a problem when I realized that the Custom User Group I made is both for users in Custom Group A (Primary Student user role) and Group B (In a specif...

Problem statement: The walkthroughs are a great idea, but getting them to the faculty who need them when they need them is a challenge. Proposed solution: I would love to see a self service option fo...

Problem statement: Currently we're just using the mailto link so when the user clicks it, their local email app just prefills the To field to our email address. It would be great if instead of that, t...

Problem statement: Our students are fairly active with providing feedback via voting and comments when they are targeted for a message campaign. We provide a post-campaign report to our campaign reque...

Problem statement: In the four reporting options in Impact Insights, there's no option to create/pull a report for specific courses in a subaccount. We have teaching centers from our campuses wanting ...

Problem statement: Help manage unwanted messages and not irritate users. We recently posted a message that pronouns were available to be updated. Despite a special note on how to not see the message a...

Problem statement: In the Canvas Course Activity Report, by default it shows the number of enrollment for that course under Key Statistics. However, the presentation graph on that report only display ...

Problem statement: In "Arrange Articles", there is no clear indication of which articles are hidden and which ones are published, making it challenging to manage and organize our content effectively.P...

Problem statement: A limitation we ran into within the subaccount features, is that it does not support the use of custom user groups (CUG's). We have quite a few use cases where we would like to assi...

Problem statement: While data from Insights can be filtered down to subaccount level, it would be helpful to include the course information where the monitor was triggered. For example, we have a moni...

Problem statement: In the Support Center -> Insights -> Article Health -> Table view, the Rating only displays the article proportion of upvotes, not downvotes. Articles with only downvotes are displa...