I can access other 3rd party applications, like McGraw HIll but not Pearson. I am able to access Pearson from my laptop with no problem. 

If I import information from Banner to populate the integration_id, is there a way to have the integration_id field visible in the people list or the grade book?

Admin is given a UI function as well as an API to suspend users and reactivate them. But from the user's perspective, it's unclear why their access was suspended, because the error message simply says "Canvas does not have an account for user: <login...

Google LTI assignments and linking student accounts is suddenly (as of last week) not available to my students. PLEASE HELP! At least 95% of assignments are done through Google LTI in my NINE classes.I have already tried enrolling another student in ...

I have recently finished all of my Paraprofessional classes, and I am trying to take the ECCAT classes.  Currently I'm trying to start Kindergarten, but when I go to that course, all I am able to do is look at the standards.  On the very last page of...

new quizzes does not allow student to view their exam one time after completing the test. If I allow the student to review their exam they will continue to have access to the exam after the test is completed, after the class is over, and the exam can...

Hi, I have courses where a certificate for that course is valid for a period of 5 years. After that, the student must go over it like it is starting from 0. I did not find any way of doing it. Please advise. You can assume that we do not need histori...

Why is it so difficult to highlight a small portion (a word or single sentence) when commenting on student work?  Students have submitted their work (google slides or google docs) and I end up repeatedly highlighting an entire section of their work r...

I am an instructor. I have received directions from McGraw-Hill on how to upload their Test Builder files into Canvas. I tried both the Classic directions as well as the QTI New. The directions don't appear to work.  I tried uploading both types of f...

How do I recommend for development a change to the save button in new quizzes?  Having a save button do ANYTHING other than return you to your CURRENT page is frustrating.  (not to mention I have never seen any save button in any UI behave this way.)...

Suddenly, my discussion boards (DBs) look different. I am not able to see any replies under posts.  I respond to every student using highlighting and different colors. Previously, I was able to scroll through the DB and quickly see my responses to ea...

According to this article, https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-restrict-students-from-viewing-quiz-results-in-New/ta-p/1047, you cannot 'time' (future date) a release of student results.   To lose this feature is a huge barri...

I work with students to review their grades and we have no idea what some of these symbols mean.  I've asked and researched and never get a straight answer.  I've included a screenshot - this is a teacher who i guess is not necessarily putting in ful...

I do not see any place to select rich content editor or Canvas Studio in Announcements or Assignments on my Canvas page. 

I imported classic quizzes into new quizzes. Also, I  created item banks.Classic quiz questions had different point values for each question but when I exported into new quizzes each question shows as 1 point worth.How would I change that and/or easi...

Hello,In lieu of an API call to get attendance into Student Information Systems, is it possible for us to receive a scheduled attendance report and have it automatically mailed to us by Canvas or by the Instructure customer support team on a daily ba...

I'm a student and I let someone log onto canvas on my laptop, and when I try to log out it keeps automatically logging back into her account and I don't know how to stop it from doing that 

Hi, I am supposed to download a course for my work training but the link they gave does not work. Is there a way I can individually search for the course and add it to my canvas myself?

We are not currently licensed for BigBlueButton but it is showing up on our course navigation menu.  We have hidden it but I want to remove it entirely so the instructor does not see it either.  How do I do this?

When I create my homepage, I have external link to important google docs. I'll type "Princeton Page Guide", highlight it, click insert, click link, click external link, paste link. Text turns blue, save. The only thing that shows up on homepage is bl...

How do I split an assignment between two assignment categories? For example I have an assignment that will be graded on Problem Solving which is one assignment category and Writing.Is there any way to do that within a single assignment or do I have t...

I'm very new to Canvas and I'm still trying to figure things out. I'm logged in as an Admin into my own Canvas environment; I wanted to create a few teacher accounts to use but I cannot figure out how to do that... I see that there's a "People" area ...