[ARCHIVED] Gratitude for Here (Cross posted in Meta Community)

[hesspe]

Scott Dennis and Instructure have done a remarkable job constructing this community.  Both the radically innovative notion of including customers in the discussion of product direction, and the implementation of it, make this place invaluable, and, to my knowledge (surprisingly) unique.  As with any product, I encounter frustrations with Canvas, but when they occur, the community, both in its concept and execution, gives me the feeling that I'm not alone and abandoned in an uncaring universe.  I can't begin to say how important I find this.

[DaleDrees]

Very well stated! Could not agree more  - It's great to feel like you belong in the community - Canvas gets it!!!

[scottdennis]

Thank you,  @hesspe ​.

That means a lot to me.  The Canvas Community and that feeling of not being alone is what initially attracted me to Canvas and it was a main driver in my decision to sell my house in Washington and move to Utah to join what was then a relatively small tech start up company.  Being a part of this has been exciting and gratifying.

But the work that makes this community what it is today began much earlier with the culture that our CEO and founders created - we're open and do our best to be transparent.  Yes, we know that our competitors read about the great ideas and the frustrations that community members post but we think the opportunities for us all to work together and be successful outweigh the potential negatives. 

Since those early days, I am very grateful that Instructure has made community a priority, investing major resources and allowing people like Deactivated user​.  @biray ​,  @Renee_Carney ​ and I to work with others inside the company (Customer Success, Product) and Canvas users in the community to try to help in the hard times and celebrate the successes.

Thanks again for your feedback. It doesn't go unnoticed and we always appreciate the openness of our community.

[kmeeusen]

I agree, the new Community is a powerful new tool in the Canvas arsenal!

And a whole lotta fun!