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I would like to be able to pull up a test on my smartboard and go over it with the students.  I would like for the test to look just like theirs and be able to show them where to highlight, mark out answers, etc.  Is there a demo mode?  Sometimes I w...

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I would like to be able to search through the item bank with the 'search' option. Each time I put content, like 'Emancipation Proclamation,' it says no results are found. How can I search by content in the item bank?

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I'm an admin in the process of creating quarterly math  benchmark tests for my school.  Based on Va Standards, some questions may be answered with a calculator and some may not. How do I assign a calculator to only certain questions I'm pulling from ...

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I have students who have not completed a test, but our class period is over.  They will finish the test tomorrow.  Is there a way I can prevent them from opening the test when they're not in class?  I have a class code set up, but if they remember th...

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Is there a chart to decipher student scores if you use Mastery Connect as a universal screener? 

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How do you turn the read aloud feature for SPED students?

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My students have completed a multi-standard assessment. I need to do an item analysis, but the report will not upload. I clicked the reporting icon, but it does not load.

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Is there a way to randomize the order of questions on mastery connect w/o having to create new exams for each student? Such a feature would help as far as exam development time as well as to prevent cheating between & within classes.

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Whenever I test a standard, the results are only posted based on the scoring that I set. It does not tell me how many questions they got right or a percentage. How can I change that?

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Has anyone else experienced standard realignment issues associated with the new Virginia 2023/2024 standards? Do we know if they are still being updated at this time? 

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how do I enable the read aloud feature 

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I have created a quiz and I would like to make sure that the setting is set so that students do not see their score at the end. I can't find where to access that setting, and the info I have found on here makes it seem like only admin can access that...

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Can a section be unattached or unlinked from a tracker with multiple sections that is linked to a Canvas course without unlinking the entire tracker?

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A tracker was created but not linked to a Canvas course and student data from an assessment is in it. Can that assessment and data be merged or added to the tracker that is linked to the Canvas course?

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My font size suddenly decreased on the entire page.  How do I increase it? 

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Is there a chart that breaks down all of the roles that are available to be assigned in Mastery Connect and what you can and cannot do with each role so we can set the appropriate roles for users who are not teachers?  I appreciate any and all assist...

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How do I do it??? Right now I have 22 students and it's printing 22 pages. I could fit 4-5 reports per page to save paper, but how?

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This school year, math teachers are finding that when students access an assessment, it is putting odd characters or words into the items, as if the "language" being used to program the item is not translating on the student device. Basically what it...

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How does having the same standard listed in multiple units affect a tracker and the data provided? Is the data provided based on the standard and all the questions attached to that one standard? For example, I have one standard in multiple units, so ...

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I am trying to create a question with two parts with both parts being multiple choice, but I cannot find the function to allow me to do that.  For example: Part A. What is the theme of the passage?a.  b.c.d.Part B. What quote from the passage support...

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I have created more than 100 assessments. I am sure I did something, but when I get past the initial setup, I see a blank page, where I normally see where I can add items. 

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When will the new  AP psychology standards be added? I have attached a copy of the course description 

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I am trying to add a test that I created last year to this year's tracker.  This one particular test is coming with a message:  "This assessment cannot be added to Trackers or Curriculum Maps because access to all items has been removed"   

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Should all the VA English SOL 2024 standards be in a Curriculum Map? I am in the process of making the maps for our district and there are several standards that are not directly tested. What is the best way to organize maps if multiple units cover t...

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I have a student that rushed through one of my trackers. I'd like to delet the score and have him to retake the tracker. How do I do this? Thank you!

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I have all students in my courses and tracker.  Every student was able to login and successfully take the pre-assessment yesterday, except for one student who continues to be unable to login to the test.  His account is active and he is in my tracker...

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How do you find the answers on assessments when you aren't the one who created the assignment? For example, I print off assessments for my students from time to time as a special educator, and I cannot find the answers on the assessments. 

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I saw gradecam when i first logged on my tracker, but had trouble using it.I cannot find gradecam at all now. What can I do to find it?

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All of my students have access to mastery and have taken a test already.  Their scores can be accessed in reports etc..  However when I am in the tracker view and I sort by my class period, students on my roster are missing for that class period.

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When will the item bank be updated with the new 2025 SC College and Career Readiness Math Standards? Several districts are implementing the new K - 2nd standards this school year. 

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