Are Canvas and PowerSchool on a Break?

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revdls152
Community Member

So Canvas and PowerSchool have apparently been having relationship troubles again. Our school has been working on this for 2 weeks now and it seems there is no solution as of yet. It says the SSIDs can not be found. Mine worked flawlessly for 3 weeks and just stopped. The district enacted a "fix" last week that erased all data from everyone's courses and still did not fix the synching issue. Now they have restored our data and are still not able to synch. Does anyone know what is going on?

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NicoletteStaley
Instructure
Instructure

@rev I am sorry that you were experiencing issues with the grade sync from Canvas to PowerSchool.  Around the time that you left this message, the SIS Team at Canvas Suport was actively working to resolve the issue.  The grade passback from Canvas to PowerSchool is now working as expected for your district, but if you have issues with it again in the future, the best option would be to open a support ticket with Canvas Support using the options available under the Help icon in the Global Navigation on the far-left of Canvas.

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