My Benchmark assessment is not showing on MasteryConnect.  Trackers have been created and Benchmark has been assigned to my school.  

When I go to my "all students" tracker to add the "individual class trackers" to it, it takes me to a list of all of the individual students instead of the other trackers I have created? How do I fix this so that it will let me add the trackers I hav...

Is there a way to easily print all of our students' Narrative writing responses to a Predictive Assessment? My teachers want to give student feedback on a document.

After my students write their answers to the prompt I put in comments about the assessment as I read it. However, when my students go in to view their graded assessment it shows up in HTML showing all the formatting and making it really difficult for...

So, something that doesn't seem to be available on MasteryConnect assessments, is the ability to set up questions like Classification & Sorting, where they're worth more than 1 point, to give partial credit for the parts of the answers that are corre...

Our teachers have created assessments through the portal and are in need of an overall average of the assessment. Is that a posibility?

Last year, I was able to roll over questions bars and proficiency bars and the list of student names would pop up that applied to that level.  This year, this function is not active and it is missed a great deal. Can it please be brought back?

Hello,I have a student who is unable to take the Benchmark Assessment in Mastery Connect.  Even though the student took the midterm exam in Mastery Connect, it is saying that she has no activities yet as if she has never accessed the program.  The di...

I am missing 1 student in my trackers that I used the SIS to create class list.  I have tried to search up how to manually add her and your help screens do not match what I am seeing on my screens.  For example: your help screen says to: 1. Open Trac...

I was trying to get help with a Mastery Connect issue and clicked into Instructure Community.  However, I cannot get out of this.  I use Clever to login to Mastery Connect (through my district) but it takes me immediately into Instructure Community. ...

I have a duplicate tracker in Mastery Connect and I need to delete it- how do you delete?

My students are retaking a unit test this week. It was a pretty long test so I do not want them to have to answer the ones that they already got correct. Is there a way to only reset the sections that they need support in? Someone told me to go to as...

If a student accidentally submits an online assessment before it is complete, how can I reset the test for them to go back in and finish? Or delete the score altogether?

Is there a way to reopen an assessment for an entire class to allow students to correct answers.  It would be helpful in math classes to have multiple attempts on some assessments.  The only way that I have found to reopen an assessment is to delete ...

My students just finished their first Benchmark. When I pull up the report it shows all students as Blue (mastery). Obviously something is not correct. Please advise.

I have a student who was taking his test with the class. He did not have access to the test before test time. After he answered 1 question, the system kicked him out and said he was finished and gave him a score of 1%. I followed the directions to re...

Is there a way to release student answers to the students on a close math question. When I release the questions and answers to students they are only able to see if they got credit. It would help to show them what answer they typed. I can see this i...

How do I add state standards to my student trackers?

To whom it may concern,I need to create an assessment that incorporates 8th grade math standards and algebra 1 standards. How do I do that?

I am trying to scan my bubble sheets and it keeps saying, "student hasn't completed the assessment".  Why does it say this.  Why can't I just scan my bubble sheets?  

Is there a way to monitor a student's progress as they take an assessment on Mastery Connect? All I have found is being able to see their scores and results once the student has submitted the assessment. I am curious if I can see what question each s...

Is there a way I can tell what item/items have been used on assessments?  

Hello,I've created a curriculum map with 6 units.  Within those 6 units I want to add 3 assessments (2 common formatives and 1 summative).  When I upload unit 1's assessment, the assessment appears in all the units that have those standards instead o...

I have added an assessment to my trackers. I have 2 students that it does not show up when they log in and attempt to take the assessment. Everyone else can see it and take it. How can I fix this issue for these two students? We have taken other asse...

How can I set the quiz in Mastery Connect so that it will reveal the correct answers to questions they missed?

How do I assign students an assignment that I created through Mastery Connect?

Is there a way to find out the start time and end time for a student on an assessment in Mastery Connect?