I created an assessment in Mastery Connect. I had to add questions from another assessment. Which meant I had to clone the original assessment. Now I want to create the assessment and my screen is spinning.  I have an error message that states test i...

At the end of their assessments, students get a grade percentage and also a preview of which standards are on that assessment and how many questions they mastered for each standard. Is there a way for students to go back to view that information abou...

Good Morning,I am the Principal of my school. I no longer see the "Admin" tab on your website. I would like to manage my staff accounts and log in as one of my teacher's, but I do not have this tab anymore for some reason. Can it be returned please? ...

I'm having trouble uploading an assessment. I have tried as a PDF and a Google Doc. It says it is uploading but it never does. 

How do I upload a paper answer document after uploading the assessment? 

Does a teacher do this? 

For students taking benchmarks in mastery connect, how do we activate immersive reader for students with those accommodations?

What does it mean when a student clicks on a Mastery Connect assignment and it says, You do not have any activity yet.

How do I add a rich text (open response) question to an uploaded assessment. When I upload an assessment, I see the +question, however open response is not one of the options from the drop down menus of question types.

did I just lose an entire set of items I authored when my computer froze and closed all google icons? i had 65 points worth of an assessment in drafts and lost everything...is there any way to recover my work? no automatic save feature?

Hello, I had an account with mastery connect before, but I am at a new school now. I tried to go in and change the school to my new one, but it would not let me. Can you please advise? Thank you.  

Is there a way to see how long a student took on an exam in Mastery Connect?

When viewing a report, are students with "no score" counted in the total number?  For example when viewing the percentage of students showing mastery, are the no score students counted as not showing mastery?  If so, this becomes an issue for us when...

I want to add audio, but not text to speech.  Is this possible?

I am the Science Contact at my school & want to set up the trackers for teachers in grades 2- 5.  Is there a way to do this using my computer?  

I would like to clone a test (created  by someone in a different state( and be able to input my own state's standards for each question. How can I do this within the platform?

I am having trouble adding a item I created to an assessment I am trying to create.  The item has a standard that is attached to a different subject.  Example it is a social studies assessment, but the standard connected on one of the questions is a ...

How do I add a question to an assessment? When I tried to edit an assessment I created, there was no way to add another question.

Student info was no showing up in tracker.  Deleted and tried to add her again.  It will not push her through into tracker.  It shows 2 messages.  One is green that shows she was imported and one in red.  She never shows in tracker.

I just deleted one of the questions for a Rubric Criteria format.  How can I add the question back?

When students complete a quiz in MasteryConnect, their grdae shows automatically. I do not want this to happen. Is there a was to turn off this feature in Mastery Connect?

Is there a way to allow a teacher to preview a benchmark assessment prior to them administering the assessment to their students? 

Hi, I have a teacher, who is assigned to a new school.. She is still listed under her old school on Mastery Connect even though Stars has it correct with her current school. Are you able to fix this issue? More than 72 hours which I believe is enough...

I have worked on creating assessments multiple times this school year.  Three or four different times it has glitched, during different assessments that I've been creating and I have to close out and reopen mastery connect.  When I do this, it says t...

  Under "class", you can only choose 1 area such as life science, nature of science, 8th grade science, etc. I want to make an assessment that has multiple standards. If one "class" is chosen, then only those questions will be available in the test b...

I created an assessment, but the answer key boxes are empty! Please advise on how to fix that and to make sure that I do it correctly next time. 

Since the update, I am no longer able to clone an item and change the standard to the Oklahoma standard that I am needing. I am also no longer able to download a new document when trying to make a new assessment.