I created assessments at the school I was teaching at last year and cannot access them because I was only allowing access to teachers at my school.  What do I need to do? 

I am creating an assessment that needs mor than the available a-e multiple choice options. My choices need to be more like A-I...is there a way to increase the number of multiple choice options per question?

I have created an ELA diagnostic test for my students and would like to print it out. However, I am receiving an error message when I click on the "print" button. Any pertinent answers or suggestions would be much appreciated.

How do I randomize question and/or answer order in Mastery Connect created assessment? All questions were authored by me, not chosen from Mastery Confect's item bank.

What should I do if my students can't take an assessment because their student numbers aren't working? 

How can I print student results with only one child per page? Sometimes there are multiple students printed on one sheet, and I have to cut them into strips to send home with graded papers. Is there a way to only print one student per page? Thanks!

We were able to change the standards last year in a cloned assessment to match our state.  Now it only gives the drop down menu and will not allow the standard to be deleted and our state standard added.  How can you do this?  Am I missing something?

My teachers have students on their tracker that were removed from their class. We looked up directions on deleting students, but when we hover over the student name we do not see an option to delete them, only to edit.Anyone know why this may be or a...

How do I removed students from my tracker from the past year?

Will the new Utah Standards for ELA be available in Mastery Connect for the 23-24 school year?Link with new 2023 standards: https://docs.google.com/document/d/1yz1hZqB-VE3hu03mdOcc-vIxRz_01XPI/edit

While giving the final in Mastery Connect, it alphabetically graded students test and gave them zeros.  It happened to 9 out of the 24 students.  The students were able to continue to work but it scored them as a zero regardless of what they submitte...

A student is claiming they completed an exam on Masteryconnect but I have no record of it. Is there a way to check their progress of if they started the exam?

Good Afternoon, I have been using the program since fall of 2021. I am working on item banking this week and I have noticed that the Mastery Bank's passages now look like this attachment. This is extremly confusing for students. Could someone please ...

I am new in Mastery Connect, and I am not sure if this can be done...I want to build my item bank with rubric items so when I give a writing assignment, I can pull from these items to create a rubric for that writing piece.  Any ideas?  Guidance?Than...