Today I gave a quiz and some students were absent. I do not want them to complete or have access to the quiz outside of classrtime. How can I restrict access to the assessment

I have four 8th grade class trackers and they all show data from the baseline assessment taken by the students. However, when I try to create my custom reports, one of the classes comes up as 'NO DATA'. Please advise as soon as possible because this ...

I'm trying to add a raw score to a standard to average with the other grades but my raw scores will not save. They simply disappear and the grade is not changing.

I have students missing from my Mastery Tracker that are in the Canvas course I have linked to it. It has already been synced today and attempting to manually add them results in an "access denied" error. How do I get them added?

We are using mastery connect through canvas. Teachers added trackers through canvas. From their own classes page, we can see those trackers and that they are linked to students. However, from the mastery connect admin page, those trackers are not sho...

I am wanting to have a tracker as an administrator that would allow me to see all students enrolled in a course, rather than looking at individual teachers. If I create a tracker using a file to upload the students, will it collect data from the teac...

Also I am an administrator and I would like to see the assessment reports as well how do I gain access to view these reports?

I created an assessment in Mastery Connect. I had to add questions from another assessment. Which meant I had to clone the original assessment. Now I want to create the assessment and my screen is spinning.  I have an error message that states test i...

At the end of their assessments, students get a grade percentage and also a preview of which standards are on that assessment and how many questions they mastered for each standard. Is there a way for students to go back to view that information abou...

Good Morning,I am the Principal of my school. I no longer see the "Admin" tab on your website. I would like to manage my staff accounts and log in as one of my teacher's, but I do not have this tab anymore for some reason. Can it be returned please? ...

I'm having trouble uploading an assessment. I have tried as a PDF and a Google Doc. It says it is uploading but it never does. 

How do I upload a paper answer document after uploading the assessment? 

Does a teacher do this? 

For students taking benchmarks in mastery connect, how do we activate immersive reader for students with those accommodations?

What does it mean when a student clicks on a Mastery Connect assignment and it says, You do not have any activity yet.

How do I add a rich text (open response) question to an uploaded assessment. When I upload an assessment, I see the +question, however open response is not one of the options from the drop down menus of question types.

did I just lose an entire set of items I authored when my computer froze and closed all google icons? i had 65 points worth of an assessment in drafts and lost everything...is there any way to recover my work? no automatic save feature?

Hello, I had an account with mastery connect before, but I am at a new school now. I tried to go in and change the school to my new one, but it would not let me. Can you please advise? Thank you.  

Is there a way to see how long a student took on an exam in Mastery Connect?

When viewing a report, are students with "no score" counted in the total number?  For example when viewing the percentage of students showing mastery, are the no score students counted as not showing mastery?  If so, this becomes an issue for us when...

I want to add audio, but not text to speech.  Is this possible?

I am the Science Contact at my school & want to set up the trackers for teachers in grades 2- 5.  Is there a way to do this using my computer?  

I would like to clone a test (created  by someone in a different state( and be able to input my own state's standards for each question. How can I do this within the platform?

I am having trouble adding a item I created to an assessment I am trying to create.  The item has a standard that is attached to a different subject.  Example it is a social studies assessment, but the standard connected on one of the questions is a ...

How do I add a question to an assessment? When I tried to edit an assessment I created, there was no way to add another question.

Student info was no showing up in tracker.  Deleted and tried to add her again.  It will not push her through into tracker.  It shows 2 messages.  One is green that shows she was imported and one in red.  She never shows in tracker.