I'm submitting this ticket because I just took a test and in the last couple (10 or so) seconds the test prompted me that it was about to be turned in and I even believe one of the main options was to just turn it in immediately as opposed to continu...

Hi,I used to see "module" icon between courses and calendar icons. However, I cannot see that icon anymore from this week. (See the attached file.) What should I do to enable that module icon?Thank you.

I'm trying to use the gradebook to show the students what their scanned markings from scantron look like by making a column in the standard way for grade book uploading. I attached some screenshots of what the CSV columns look like as well as what th...

I'm having trouble with Ally. The gas gauge icon that normally appears on an image after adding to a page or as an icon in Files is not appearing. I've refreshed multiple times, logged out and back in, and that does not fix the issue. I can see the A...

Hi. With the new Canvas discussion board update, it no longer allows me to sort by likes. Where can I find this feature, or please bring it back? 

I have teachers using the Canvas Assignment Student Annotations. The issue we are running into is, if a teacher reassigns the assignment for students to edit/revise, students only have the ability to edit answers already there; they do not have the o...

Hello! As a teacher in a large district, my students have found they can inbox message students from any section -- our librarian has all the students in her canvas, so they have access to students in the whole school.  Therefore they are arranging m...

<quiz link redacted for security>

what can i do to get my grades up can you help me 

Good Morning,    I have logged into Canvas multiple times, and each time, large black and white symbols of the original task bar complete the whole page. This has been happening for the past two days now. I need to get into Canvas to complete the res...

Good Day All, We've run into an issue with our recent exam where students were prompted with an "access code required" pop up during their exam. We have never set access codes on Canvas or Proctorio and when checking this in the settings on the day, ...

Hi, My gut feeling is that this is a no. I have an tutor asking if there is anyway that when a particular group of student login to Canvas that they go to a 'home' page, which would have links to their other courses. Told the tutor that it was a no g...

Hi All,I have been trying to work out how to do a bulk download for all student submissions. So if a student has 2+ submissions, the bulk download button will only download the most recent submission.I'm pretty sure this doesn't exist, and I was goin...

Hi!How can I make Canvas send notifications to administrators when a user accepts an invitation and confirms their account or what can I know it? My user role is administrator.

I am looking for an easy way to retrieve a listing of courses that have Quizzes (Classic and New) set up in our school's Canvas instance. What would be the most easy way to generate this info? I am only looking for course id, name and a yes or no col...

We're using the course_completed data stream to process some integrations upon students completing a course. This is working fine. We are facing a challenge with some faculty changing what it means to have a course "complete". For example, in one cou...

I followed the directions for uploading captions to a video and all the captions show up in the very beginning of the video. Does anyone know why this is happening?

When trying to add a YouTube video from the apps under tools, the YouTube app won't open, so there is no way to search for or embed a video. I uploaded an image to show what happened.  I have tried using Safari, Microsoft, and Google web browsers.  A...

Hello!I work in accessibility of online courses.  I recommend instructors write alternative text to be as extensive as needed to relay the essential detail or data of an image or graphic to students. While Canvas has an excellent platform that allows...

Is there any way to reformat multiple pages in a Canvas Course or does that need to be done individually? 

Problem If a teacher wants to test out an assignment submission, they should do this in 'Student View' am I correct? But currently, it seems the item must be published first (ie: visible and available to students!). Suggested change If so, the canvas...

Hello!  I enabled the Microsoft Immersive reader and I can see and use it while in the author/teacher view. But When I turn on Student view it doe not show up.  I made sure Pages was enabled and also Microsoft is updated as well. I am just confused w...

Good day Kindly note my assignment upload doesn't haven't upload option, it's only submit here button but no option to upload please aKind regards Gracious 

Is it possible to allow faculty users to upload pictures in their profile but not students?

When enabling tasks for specific users after the task expiration closes, these results have been overwritten for the original task. How can I recover the original results?

I recorded 3 teaching modules on Sunday (from one Zoom meeting). I understand how to copy the link and paste into Canvas. But I'd like to download and have these for more than 180 days. But each recording is 4-7 files. I'm confused about why there ar...

I am trying to answer an audit which requires dated training logs. Is there a way in gradebook to pull WHEN an assignment was completed?

I have used CANVAS for about 12 years now.   Recently, I've had 2 x student submissions that seem to have been "back dated" to reveal the assignment was on time, even though when I checked CANVAS initially, there was NO submission, and I always type,...

I am trying to submit a mp4 video to my dicussion board and it won't let me submit it. What do I do? Do I need to export it to another file type? If so how do I do that?