Teachers and students at my school have been saying that messages are not being marked as "read" after reading them. If they mark messages as read manually, it marks itself as unread after they have responded to the message. Is anyone else seeing thi...

Somewhere within my course I saw a template for writting in APA format, but I can't find it now. Sorry if this is posted in the wrong place. Does anyone know which tab it was? I'm going through tabs, but I can no longer find it.Thank you

Hello, I am a It/Team Leader from my work and my co-workers have a key which gives them a higher control on Canvas, and searching for a way I can have that key too.

I'm trying to login to my canvas account. It asks me to find my school and when I choose my school the login page won't load. Is there something I could do?

Why is my canvas glitching and would not let me view my assignments on my laptop

Hello Instructure Team,  I am a faculty program director for the BS and MS nursing programs at Excelsior University. We have been engaging in discussion with our counterparts in the associates degree nursing program regarding the need for integration...

Are you able to set up the 'Message Students Who' feature in advance? I'd like to get all messages set up prior to the start of the semester and have them stay in the gradebook for future semesters as a way to reach out to students who did not submit...

Hello everyone,We recently began utilizing MasteryPaths in Canvas and have been running into a few issues during the course import. To provide some background, our institution uses a "master template" process where we build our course content on a si...

Hello. I am a student at Texas A&M University. For some reason, when I pull up my Canvas dashboard, the cards will appear but will only remain grey. They won't show my courses or let me access course information. The app will work on my phone but I n...

I know how to look at an observer's information and see which student(s) they are following, but how do I look at a particular student and see who is observing the student?

Hi, unfortunately today it seems that Canva does not work as it continues with same error 504 Gateway Time-outHelp

We don't make any changes for student accounts in Canvas, but their access to Canvas gets shut off based on the standard campus policy.We are about the renew the subscription, and I am curious if these inactive students are counted into the FTE since...

I am a new online student. I find Canvas a bit confusing because I find myself reopening items that I have successfully completed. There should be an automatic strikethrough feature to put a single line through all the completed assignments. As an on...

One of my students logged into Canvas on my computer to complete an assignment and now when I log them out, when I click on Canvas it automatically logs her back in. I've tried closing the browser, unsaving passwords, etc. Any suggestions?

Is it possible to restore a deleted canvas shell?

Quick grading question: ( or maybe not so quick! )Our mastery grading scale goes 4.5, 3.5, 2.5, 1.0, 04.5 - Mastery, 0 - No evidence.I'm trying to get Canvas to automatically assign a grade based on a percentage right that I choose: for instance a 10...

Why will my computer not recognize my ProctorU extension? Also, how do i upload an image in canvas?

It has been 3 days, and I have not had even a peep from the support case we have opened. We are at the start of the school year and not a single class is showing up in Canvas. The main phone line just tells you to use the ticket system. Did they just...

canvas is not loading and blinking when I log in and there is no help button at the bottom of the page

Is it possible for me to use my Chromebook for Canvas?  I cannot get it to load and I was wondering if anyone else knew a way to fix it before I went out and bought a new computer.  I have a Chromebook HP 14 G3. 

Hello, and thanks in advance for any advice!In creating a new demo course, I opted to use New Quizzes instead of Classic and then foolishly checked the "remember this selection" box. Unfortunately, New Quizzes do not work for my context (don't copy o...

The course is published but it's in the future enrollments. How do I access that? Do I have to wait for my instructor to invite me?

Is Canvas not compatible with Acer Chromebook? I have been trying to log into my classes for a week on my Chromebook.

Whenever I try to click the "move to top" button it doesn't do anything. I also tried to change the color and click "apply" but still, nothing. I was able to change it last year and even moved one of my courses at the beginning of this year. But none...

The Canvas login page does not accept my password. It indicates it is incorrect. I have cleared my cache in Chrome and Edge. I even requested a new password, but it never came through.However, when I could log into this page using my login and curren...