Canvas won't load. I can’t use it on my computer but can log into my phone. It let's me log in but then freezes. I cannot see my dashboard on computer. Can I please just get an email or phone number for customer service?

How do you find the getting started page? I was told a lecture recording was there but I cannot find it. 

 I forgot submitting the assignment before due date. After the due date, the "submit" button is not accessible. The professor agrees to accept the delayed work, but how the professor can accept the work on bCourses? Thank you! 

I have standard PDF articles that will not upload into Canvas. I keep getting the message "Error: Request Failed with error 400."Any suggestions? Thank you, Matt

Recently, I've been creating all of my quizzes directly inside of canvas. Next semester, I will need to submit those quizzes in PDF format to other faculty, who will review my work. Is there a way to convert a canvas quiz to a PDF?

Is the Manage Quiz options always available or is it something the Canvas Admin has to turn on? I found this Canvas Community help guide: https://community.canvaslms.com/t5/Instructor-Guide/Once-I-publish-a-quiz-how-do-I-use-the-Moderate-Quiz-page/ta...

Good morning,in graded task it shows a blank white screen,im using a 2013 model macbook air

Hi There,I would like to know how can one have the ability to record videos / send video messages in Canvas LMS. The default RCE editor shows no such option. Have tried Kaltura to enable this feature but that seems to not work as well. There is no do...

I am having difficulty cross-listing a course that was removed de-listed from a wrong course and needs to be cross-listed with the correct course. Every time I follow the directions to cross-list for the correct courses, the course never migrates ove...

Hey!Our new semester started on 9/13/23. We use Roll Call Attendance for our attendance. There have been numerous classes where attendance is marked correctly in Roll Call, but it is not passing over to the Gradebook. Even if one day passes over, we'...

What happen to Canvas's support phone number?

Just what the subject says. We have a parent who is an observer on her student's account. She says at her prior school they could see Inbox messages. I am guessing the teachers at the prior school included parents on every message.   Thanks, greg

I have found the course setting to change the default due date time, however it only allows for a time on the hour (7:00, 8:00, 9:00, etc.). I would like to be able to set the default time to something other than on the hour. Is this possible? 

Hi.  I've used the moderation for new quizzes to give students extra time.  When I do so, I get a message in the pop-up window (attached) that says the "settings will be applied to all course assessments for this student."  Doe this apply to old (ori...

How do you exclude certain students in a course from viewing an announcement? I have announcements that do not pertain to some kids and their observers. 

I've been reading about Sections but don't quite understand them.  My issue is I am teaching two classes concurrently.  Each Canvas course correlates to a three week in-class session for one class then the second class rotates in for the same materia...

Hi, we wanted to know if it is possible to create a quiz and indicate that students are not allowed to hand in the quiz until they have answered all the questions? If not, that would be a feedback from some of our teachers.  Thanks.

I have two classes running right now that do not allow students to submit during the "late" period. For example, one deadline was 12 Sep at 23:59, with an ability to submit with a penalty until 15 Sep at 23:59. However, since 12 Sep at 23:59 students...

At my institution, we allow instructors to edit their class start and end dates. With this however, many of our instructors don't end up putting an end date, resulting in the course still appearing on dashboards forever. I'm wondering if folks have a...