Test/Exam keeps loading when clicked on begin/start

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MatisVandecappe
Community Member

Anytime I must take an exam, I have to do it through Canvas. I can click on the given assignment; I get a message asking me to open the Lockdown Browser. The application does open, I can log in with the teacher's given password, but when I want to start the test/exam it keeps loading without anything coming up.

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Hildi_Pardo
Community Coach
Community Coach

What browser are you using?  For me, chrome has provided me the best experience.

Here are some things to try:

  • Make sure you are using a compatible browser.
  • Make sure your computer is up-to-date and your browser is up-to-date.
  • Clear cache on your browser.
  • Restart computer.

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