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I'm working with a faculty member who is teaching Japanese courses and uses the SpeedGrader to provide in-line comments on student homework submissions using the Free Text Annotation function. When writing in Japanese on a computer, a small menu opens below what you are typing with suggested characters based on the letters typed. You can then cycle through the offered characters and phrases and click Enter / Return to select the characters, then keep typing.
The instructor, when using the Free Text Annotation function of the SpeedGrader, will get the menu that opens to select from a list of characters and phrases based on what she's typed from the keyboard and select the appropriate characters / phrase from the list by clicking Enter / Return, but rather than input the characters correctly, the characters come in twice. If she selects a three character phrase, the whole phrase will come in twice.
This doesn't happen when she tries to write in Japanese in the Feedback / Comment section of the SpeedGrader, or if she's making a Comment using the Point or Highlight Annotation. Does anyone know why this doubling is occurring? Or does anyone else have this happen when they write in Japanese (or another language perhaps)?
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Hello @RyanSobeck
That sounds very odd! I have not heard of this happening before.
I am not totally sure why it would be doubling up the text when they select words or phrases that they used previously.
it might be best submit a case to support to have them look into this further. If you can get a screenshot demonstrating the issue, they should be able to try and replicate this to see if it is a known issue or something.
Hopefully this helps!
-Colton
It’s been a while since we’ve heard from you. We hope you are doing well and that you’ve found an answer to your question!
The Community Team acknowledges that this thread does not have a proper answer. However, we are marking this post as a temporary solution to help Community Members find and respond to the newest and most active threads.
At any time, any Community member can click the “Not the Solution” option and then respond in-thread with your follow-up questions. It’s important to include @CommunityForums in that reply so we can restore the entire topic to our list of unanswered questions we check routinely.
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