Question´s points are different in Speed-grader from what was defined for the question in the quiz

[SamanthaYabuta]

I have a 10 points´quiz with 5 questions and each question scores 2 points, but at the Speed Grader one of the questions is shown scoring 1 point and the final score for all students that got right all questions is 9 out of 10. How can we fix this problem?

[Chris_Hofer]

Hi there, @SamanthaYabuta ...

Are you using current Classic Quizzes or New Quizzes?  If you are using Classic Quizzes, the individual question point totals should add up automatically to 10 points.  Here are a couple Guides that will help you determine which quizzing interface you are using:

• Quizzes Overview (Instructors)
• New Quizzes Overview (Instructors)

You may need to reach out to Canvas Support on this once since Community members cannot see your Canvas environment or the course(s) in question, but maybe we can narrow some things down here in the Community first before going that route.  Hope to hear back from you soon!

[SamanthaYabuta]

Thank yout for your answer @Chris_Hofer ! 

I’m using Classic Quizzes, I’ve reviewed the guides you’ve posted and everything looks ok at the quiz configuration. I’m attaching prints from the “Edit Quiz > Questions” and the “Speed Grader” of one student showing the same question with different scores so you can see what’s happening.

For me looks like is some sort of system bug but I wanted to be sure before opening a ticket.

[Chris_Hofer]

Thank you for sharing those screenshots, @SamanthaYabuta ...

Just to confirm, you don't have two quizzes that are named the same, do you?  Trying to eliminate some possibilities of why that possible score of 2 isn't showing correctly.  It may be a good idea for you to reach out to Canvas Support directly for this one so that they can take a look at this in more detail with you.  Once you contact them, please come back to this topic to provide an update.  Thanks!