Gradescope Not Seeing pdf Text

crfishe2
Community Explorer

Hello, We have Gradescope linked to assignments in our Canvas course. When students upload their submission in the required pdf format through Gradescope, some textboxes do not show the text answers. When the pdf is downloaded and the textbox is selected, the text is visible. This issue is inconsistent within individual files and among all submissions. Could this be an Adobe Acrobat compatibility issue?

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