I am registered a while ago on the electronic platform with my Facebook account,
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Excuse me, I am registered a while ago on the electronic platform with my Facebook account, and today when I log in this message appears to me: (Sorry, this feature is currently unavailable: an error occurred while processing this request.) What is the problem?
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Hello @moh1
Thank you for contacting Canvas Support. We're sorry to hear you've been experiencing issues with registering for Canvas using your Facebook account. It may be an issue with your device or internet browser and we recommend clearing the cache or trying another device.
In Chrome
On your computer, open Chrome.
At the top right, click the three dots
Click settings
On the left, choose Privacy and Security
Then, clear browsing data
At the top, choose a time range. To delete everything, select All time. I suggest at least 4 weeks
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.
Are you trying to login to Canvas with Facebook credentials, or access Canvas via Facebook? Normally we wouldn't have this type of integration and it may be best if you contact Canvas Support directly:
https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767
