Error message

[CaitlinMerendo]

On my teachers discussion board we need to watch videos but they all say I need to sign in to watch video. If I click sign in it leads me to a new tab that says "HTTP Error 400. The size of the request headers is too long." 

[Chris_Hofer]

Hi @CaitlinMerendo ...

It looks like the instructor for this course is using a third-party video service called Panopto which integrates with Canvas.  Unfortunately, I am not sure of an answer for you...though there may be other folks here in the Community that use Panopto that might be able to provide some help.  Usually with third-party integrations, it's best to get support directly from the provider ... in this case Panopto.  I found this page on their website, but I'm not sure that it really provides any good support options...though I could be overlooking something:

Panopto Community

Another option for you might be to reach out to your school's Canvas administrator or someone from your school's Online Learning Center / eLearning / Distance Education department.  Also, contact your instructor if you've not done so already.

How do I get help with Canvas as a student?

Hopefully someone might chime in here...or you'll be able to find some support on Panopto's website.  Good luck, and keep us posted!