Duplicate 'Push Notifications'
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01-08-2020
02:29 AM
Hi, One of my students is receiving duplicate 'Push Notifications'. Is there a fix to this?
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2 Solutions
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01-08-2020
03:04 AM
Hi @britta_falcon Thank You for your question.
I'm wondering if it's how they have set up their notifications. Here's a guide that you could share with them to do some trouble shooting. How do I set my Canvas notification preferences as a student?
If that doesn't help then they could contact Canvas Support. https://community.canvaslms.com/docs/DOC-17624-how-to-contact-canvas-support
Sing out if you need a hand.
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08-26-2022
08:48 AM
I had the same issue. I found a fix for it.
- login to canvas from desktop
- go to account > settings
- under approved integrations, you will find a list of access tokens as shown in image attached
- for me the list contained multiple instances of the same device. when i deleted all but one the problem was fixed
let me know if this helps