Canvas stuck on loading screen for all classes

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AustinMeng
Community Member

whenever i open up an assignment for any class, i get stuck with the following screen below:

so far, i have tried clearing cookies, restarting, logging in and out

this is on a personal device (laptop). using chrome browser.

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chriscas
Community Coach
Community Coach

Hi @AustinMeng,

I would suggest reaching out to your teacher or your school/institution Canvas team (usually in the eLearning / IT / Digital Education areas) to let them know you're experiencing issues.  The screenshot you posted here appears to be from an external tool or integration with Canvas, not form Canvas itself, so someone at your school will probably be able to support you better than anyone at Instructure or even the users here in the community will be able to.

I hope this helps!

-Chris

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