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Our teachers are following the Canvas Guide for adding a Page to a student's To Do List. Those Pages then show up in the web-based Canvas for students, so we know it's working, but they do not appear in the To Do List in the Student app. I am just ch...

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Hi all, when asking our learners to download the Canvas app and search for our institution, they can only see the previous incarnation of our Canvas site (which has now been closed down. Does anyone know how to remove the old site and show only the n...

Community Member
Canvas Mobile Forum
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When I launch Canvas for Teachers app on my IOS devices the app does not go past the loading screen. It hangs for at least two minutes then the yellow circle icon stops spinning and nothing happens. I tried deleting app data along with the app when r...

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Canvas Mobile Forum
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I have tried copy/pasting the link into the subscription calendar thing on my iPad/iPhone and that will not work. I paste the link in, and the “add” button stays greyed out so I cannot click it. I tried going through the Canvas app to setting and cli...

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On the computer, a student can tun in a Canva assignment easily by going to the submission options and choosing Canvas for Education (see image below) but on the iPad this is not a option.When will this feature be available on the iPad? The current w...

Community Explorer
Canvas Mobile Forum
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Uploaded an online exam in pdf form. Can I tell if my student has screenshotted the pdf from the canvas app?

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When students use the Canvas app and click on module links on the Home Page for my course, they receive a message stating "This page has been disabled for this course." How do I enable pages to be accessed using the Canvas Student app?Thank you!

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We're having an issue in the Android Student App, where links to module pages within a course are not working. However, they work fine on desktop browsers and in the iOS Student App.When checking the link in the Android app, the link looks correct (f...

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My canvas app seems to not be able to connect when im not connected to wifi is there a fix? Im current on iOS. I tried everything, deleting the app redownloading it, restarting my phone, taking out sim card and putting it back in, deleting cache, res...

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I downloaded the Canvas Parent app and added my student.  I now get all her Canvas notification emails and there is not an option with the parent app to adjust notifications.  (and I don't want to change her settings) The main IT helpline at her dist...

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Students have reported and I have independently tested/verified that any assignments posted that should be in the to-do section of the Canvas Student app is not popping up. Example: an assignment the teacher posted with a next day due date and file u...

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It’s been two days and app still crashes while trying to load. Need help solving this issue. 

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I updated my iPad Pro to the latest version of iPadOS, version 16.1. After this, the Canvas Teacher iPad app (version 1.18.0) is showing strange behavior. Whenever I go to type comments onto an essay in SpeedGrader, the document I’m typing on shifts ...

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Hello, what exactly do you mean by users? I have a log of passwords, via Google and Samsung, is that what you mean?But I will try to mess with that, thanks for the advice.

Community Novice
Canvas Mobile Forum
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Why is my to do list always empty when I know I have assignments to grade? When I’m on a PC, I see my to do list, but when I use the app, it says there’s nothing to grade. I’ve uninstalled and reinstalled the app multiple times. Logged out and back i...

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Why do I not see the "grades" option on my ipad like I see on my desktop? My lab assignments are spread over the grades tab nicely but I would like to enter points on my ipad while in the lab. The menu on the left of my desktop version has "grades". ...

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Hi. I have an issue regarding quizzes in the android app. We're solving the quizzes at school and only at school, so I can't do it at home. My laptop batery dies rather quickly so I can't bring it to class and have to use my phone. The quizz loads on...

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My canvas app isn’t allowing me to access the instructions on my assignments. The instructions flash across the screen and vanish. I have tried multiple things to remedy this problem and nothing has worked. 

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Hello everyone! I’m using the iOS app on iPad Pro.Not sure what’s going on here. Body text briefly flashes visible, invisible, visible, then remains invisible. Doesn’t happen on the web version. As far as I know there aren’t any odd settings or modif...

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I have been having issues with my Canvas student app. Everytime I go to click on assignments, discussions, anything of that nature., the only thing that will show up are hyperlinks and sometimes absolutely nothing like picture.  There is just blank s...

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After downloading the app, I cannot find my institution's name on the list, before logging in. I tried my Canvas username and password, and a combination of the search names below, but El Paso Community College is not on the list. Could you help guid...

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Hi, I'm a student who just got started with Canvas and I love the Canvas Mobile app on my iOS devices, I'm wondering if there's a way to port Canvas Mobile or an app with similar functions to macOS?I noticed @Kelvin_Dean raised this topic back in 202...

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I have an assignment in which I use a rubric for scoring.  A student showed me that when she views her submission on her iPhone, the rubric criterion is an outdated one that I used several semesters ago.  When she uses a computer, she sees the criter...

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When I reply to messages from my students in the inbox via the app (iOS), the message gets cut off if it's on the longer side. Sometimes I'm explaining something and want to break it up into smaller chunks, but after a certain number of lines, I can'...

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I am unable to log into the app on my iPad it just keeps coming up with unexpected error after I authenticate

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I am getting triple notifications for everything in the canvas app. I am not getting multiple email notifications or alerts on the website, just on the iOS app and I am not sure why.I am also getting notifications for a mystery class. In the past it ...

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The following is copied verbatim (save for a few grammatical corrections and removal of any potentially revealing information) from the (automated) email I got from Canvas Support explaining why they can't work with this for now, but I should post th...

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I have a group from one of my classes showing up on my dashboard when I view the canvas app through my ios device. The group assignment is over and I would like to hide the group as I no longer need it. Is there anyway to do this? The edit Dashboard ...

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I'm not getting reply option to submit my self introduction in my mobile canvas app also in my laptop. tomorrow last date to submit it please help me in this process.thank you

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How do I disable caching the calendar on the mobile app but continue to cache the login. Every day my calendar fails to start due to cache issues, and I need to reset the app to use the calendar. I'm tired of re-logging in every 10 minuites, just to ...

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