My canvas app takes up almost 6 gigs on my phone and I noticed that almost all of that is 'Documents & Data". I dug a little deeper and found that its all files from courses I took two years ago that I do not need to access on Canvas anymore. Is ther...

The highlight tool no longer allows me to change color after selecting text. Was working one day and the next the option was gone. I only get two options now, “Comments”and “Remove.” I’m posting this here because my university was unable to help. Oth...

How can I add my Institute Class to my Online Canvas app? I have IOS and my Pathways classes are on the Canvas mobile app, but I have been unable to determine how to add my Institute class.  Thanks. 

Is there a reason why the button for a student to start an assignment is labeled differently in web vs. mobile? It's "Start Assignment" for web and "Submit Assignment" for mobile (see attached screenshots). It would be great if they were labeled the ...

Whenever I open a lecture video on my canvas app it plays briefly. When I make the screen smaller to also use my notes app the video crashes, I already uninstalled and reinstalled canvas, I am not sure how to fix this issue. 

I use an IPAD running IOS 16.3.1, the Ipad is up to date. While using the canvas app. last night when my Ipad started to go into power save mode. it deleted my discussion posts. They were unrecoverable. This is continuing to happen today as well. 

Hello,We recently moved to 2-factor verification for email and using this for MFA.  We are having issues with people being able to download the Canvas app now.When they select on Find My School, it launches them to verify with their email. Once this ...

Does Impact support mobile browsers?

Just noticed this today in our environment with 2100 student IPads in preparation for going to Synchronous Learning in our district in case of closure. Odd issue I wonder if any other have come across. When Student click on the WebEx Personal Room li...

Myself and other teachers at my site love to upload images of our Notability notes after class to our lessons in Canvas for students who didn't complete them or who were absent. We used to be able to do this until the most recent iOS update. No we've...

As the title suggests I am currently in college right now as well as TurboTax training course. Both of which use canvas. Am I able to have both on the Canvas android app?

I use canvas almost exclusively on my android tablet. Once you are inside class content, you CANNOT navigate out of it except by hitting the back button. There is no three line nav menu visible. There is no way to get back to the main menu except to ...

Hi! My name is Jordyn and I am a student using canvas. I like to change my course colors to coordinate with my google calendar. Recently, canvas has been changing the colors of my courses to darker colors. The colors I enter show up correctly on my l...

How do I disable High Contrast UI on the Canvas Student IOS app? I do not like the dull colors that it changes my classes to when High Contrast User Interface is enabled.

In the Canvas theme editor, how do I change the logo which appears at the top of the Courses view in the mobile application (see image attached), without changing the logo which appears in the top left of a desktop browser? I’ve already tried adjusti...

How do I find my school if it's not listed

I have had no issues for the last year and a half. Suddenly, at the end of last semester, I noticed I was no longer receiving push notifications on my iOS devices. I have tried everything since to get them back to functioning, but have been unsuccess...

 When logged on to my MacBook, I can access my courses on canvas. However, when I log into my account on my iPad, it says I am not signed up for any courses. I am using the same email for my school.What can I do?

We had requests from students that they want to be able to join groups(when Self sign-up is activated) in the Canvas app. As of right now, students can't even see that they have a choice to join groups when using the mobile app. 

The URL course site hides these deleted replies, but the app doesn't so it looks very unnecessarily cluttered. Anyone know how to remove these completely from the app? thanks!

Greetings, i am a teacher at the university and some of my students are using the instructure provided Android APP to take the quizzes but they Got a blank screen insted, this is just a problem with the APP, when they take the same quizz from the bro...

I'm trying to upload a file via the Canvas Student App on Android and just keep getting a 'submission failure' message. The suggestion in the app is that it might be a problem with my internet connection, but other apps are connecting to the internet...

Hi all, when asking our learners to download the Canvas app and search for our institution, they can only see the previous incarnation of our Canvas site (which has now been closed down. Does anyone know how to remove the old site and show only the n...