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I am unable to hide the grade/comment detail tray on my iPad Pro 12.9” like I am able to hide it on my laptop. On the smaller iPad, it at least disappears when the iPad is in portrait mode, but on the larger iPad, it never goes away. While grading a ...

Community Member
Canvas Mobile Forum
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All of a sudden, I no longer receive push notifications from the Canvas Application (IOS). I already uninstalled/installed the app. My other classmates are also experiencing this issue.

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I was able to watch the embedded videos for my courses just a few days ago, on the app, on my iPad. Now, when I’m trying to play a video in the app, it loads forever and never actually plays, but the image is there. Also tried logging in from a brows...

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I teach for two universities. How do I load two canvas apps on my iPhone? thanks khoggatt@lipscomb.edu

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Is there a way to change the Speedgrader list of assignments to the submission date and time on CanvasTeacher for IOS? This is feature is available online, but there doesn't seem to be an option available on the app. Also, if there isn't a way to cha...

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Canvas Mobile Forum
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Whenever I try to access a link to a file uploaded to canvas by my teacher anywhere else than the files page, they will never load. When these links are on a assignment or on a different page, a blank white page pops up. This occurs with a pdf, docx,...

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How can I remove past enrollments from my canva app? 

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Hello,In the canvas app, on the dashboard students get an N/A over their courses. I've seen this change to some procentage. What does this mean?Students mistake these as not being registered to the course and we need to explain that everything is fin...

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I've been using the Canvas Parent app for my son for a few years now.  It was working fine until recently (including this school year). When trying to load grades for ANY class, an unexpected error is returned. There is a retry option, but that doesn...

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Hello there!I'm curious to learn more about the standout features of the Canvas Mobile Student app that set it apart as the superior choice among the various options available. What makes it the go-to option in your opinion?

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Hi,I tried opening files on my canvas app on both my phone and my tablet. The links to the files are there (blue and underlined), however there is no download arrow right next to it and when I click on the files only a white screen appears, no loadin...

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Is it possible to collapse discussion replies on Mobile? Soooo much scrolling! And I can't even just jump to my initial reply to see replies, I have to scroll til I find myself. Did I miss a setting somewhere?

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Canvas Mobile Forum
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Okay, why is there not a widget for iOS for our calendars or To-Do list? Or, if there is one, how do I get to it? As a full time college student with a full time job, this would be an invaluable tool to have. Being able to see what assignments are du...

Community Member
Canvas Mobile Forum
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Hello, I’m in the usa and use mm/dd/yy date format but the app appears to be showing me dd/mm/yy date format for messages in my inbox. How can I change the format to be mm/dd/yy?

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Opened app today and can't open any documents or pdfs etc. the download button is not next to the text links, and when I click on them it just opens a blank page. When I log into the website everything is normal so this seems exclusive to the app. 

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Canvas Mobile Forum
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I have scoured the web for an answer to this question and asked Support, without any luck.  I have a teacher who is using Canvas for Elementary and her parents do not see a "Front Page" in the Parent App.  When they select her course, they only see "...

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Canvas mobile, which technology can you class drones?

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I can easily create an assignment on the website, but can’t find the + button (or any other way) to create an assignment on my phone or iPad. How can I do that?

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In the Canvas Mobile App settings, there is a settings menu called "Push Notifications. Selecting this takes me to the "An unexpected error occurred." The app version is 6.26.0 and my phone is a Moto g power 2021 running Android 11.

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Canvas Mobile Forum
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I go into settings and change the app language. When I open the app, it claims it needs to restart to change. When I relaunch the app, it’s still in Dutch. Any advice?

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When I try to open canvas mobile it takes me to the find my school page. Once I type in my school and click "next" and put in my username, the app begins to load into my dashboard but just blanks on a white screen after about a second of loading (see...

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Canvas Mobile Forum
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How do I download and install the Guardian app for Proctor U on an HP Chromebook. I am able to download but it will not open due to unsupported software, the google extension then I got locked out and had to delete the app and try to start over. do I...

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After I have loaded the Canvas App and click on attendance for a particular section, I can switch between sections only for a limited amount of time (perhaps 3 minutes). After that the section cannot be changed using the filter icon; I have to exit o...

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Notifications on the mobile app have been coming in 5x per notification. I have logged out and back in, deleted the app and redownloaded, and adjusted notification settings both in the Canvas app and phone settings app. The weird thing is, my iPad do...

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My university is not listed as an option 

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New to Canvas and Canvas Student - Alert sounds settings - I would like to identify and set my own specific to the different features within Canvas Student - Where is it?

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Hey there, Instructure Community! I'm hoping to get some help from folks in the know. I'm an Instructional Technologist at my school and yesterday I discovered that when one of my teachers sets the Home Page––say, on Modules––that configuration only ...

Community Explorer
Canvas Mobile Forum
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Hello.  I am using the student app on a Galaxy S21. My issue is that my "to-do" list is always empty and my calendar never shows any assignments. I have attached screenshots. I have an assignment due today but the to do list and calendar are empty.  ...

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When I update a module title on my PC, it does not update on the student cellphone app.  Also, I just deleted all but one module and they still appear on the student cellphone app.  What gives?   Things already tried:  1) log out of cell phone app, l...

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It won't work on either my phone or laptop, only the school's computer has worked. When I go to my history it says access denied. My old classes won't delete either. School has already started and none of my classmates have this problem. I wasn't the...

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