Latest Topics

The latest questions and discussions in Canvas Mobile Forum. Ask a question, start a discussion, contribute to the global Instructure Community

Filter by Label:

Hello there!I'm curious to learn more about the standout features of the Canvas Mobile Student app that set it apart as the superior choice among the various options available. What makes it the go-to option in your opinion?

  • 0 Likes
  • 1 Replies

Hi,I tried opening files on my canvas app on both my phone and my tablet. The links to the files are there (blue and underlined), however there is no download arrow right next to it and when I click on the files only a white screen appears, no loadin...

  • 1 Likes
  • 2 Replies

Is it possible to collapse discussion replies on Mobile? Soooo much scrolling! And I can't even just jump to my initial reply to see replies, I have to scroll til I find myself. Did I miss a setting somewhere?

Community Member
Canvas Mobile Forum
  • 1 Likes
  • 0 Replies

Okay, why is there not a widget for iOS for our calendars or To-Do list? Or, if there is one, how do I get to it? As a full time college student with a full time job, this would be an invaluable tool to have. Being able to see what assignments are du...

Community Member
Canvas Mobile Forum
  • 4 Likes
  • 0 Replies

Hello, I’m in the usa and use mm/dd/yy date format but the app appears to be showing me dd/mm/yy date format for messages in my inbox. How can I change the format to be mm/dd/yy?

  • 0 Likes
  • 1 Replies

Opened app today and can't open any documents or pdfs etc. the download button is not next to the text links, and when I click on them it just opens a blank page. When I log into the website everything is normal so this seems exclusive to the app. 

Community Member
Canvas Mobile Forum
  • 1 Likes
  • 0 Replies

I have scoured the web for an answer to this question and asked Support, without any luck.  I have a teacher who is using Canvas for Elementary and her parents do not see a "Front Page" in the Parent App.  When they select her course, they only see "...

  • 0 Likes
  • 3 Replies

Canvas mobile, which technology can you class drones?

  • 0 Likes
  • 1 Replies

I can easily create an assignment on the website, but can’t find the + button (or any other way) to create an assignment on my phone or iPad. How can I do that?

  • 0 Likes
  • 1 Replies

In the Canvas Mobile App settings, there is a settings menu called "Push Notifications. Selecting this takes me to the "An unexpected error occurred." The app version is 6.26.0 and my phone is a Moto g power 2021 running Android 11.

Community Member
Canvas Mobile Forum
  • 0 Likes
  • 1 Replies

I go into settings and change the app language. When I open the app, it claims it needs to restart to change. When I relaunch the app, it’s still in Dutch. Any advice?

  • 1 Likes
  • 1 Replies

When I try to open canvas mobile it takes me to the find my school page. Once I type in my school and click "next" and put in my username, the app begins to load into my dashboard but just blanks on a white screen after about a second of loading (see...

Community Member
Canvas Mobile Forum
  • 0 Likes
  • 1 Replies

How do I download and install the Guardian app for Proctor U on an HP Chromebook. I am able to download but it will not open due to unsupported software, the google extension then I got locked out and had to delete the app and try to start over. do I...

  • 0 Likes
  • 1 Replies

After I have loaded the Canvas App and click on attendance for a particular section, I can switch between sections only for a limited amount of time (perhaps 3 minutes). After that the section cannot be changed using the filter icon; I have to exit o...

  • 0 Likes
  • 2 Replies

Notifications on the mobile app have been coming in 5x per notification. I have logged out and back in, deleted the app and redownloaded, and adjusted notification settings both in the Canvas app and phone settings app. The weird thing is, my iPad do...

  • 0 Likes
  • 1 Replies

My university is not listed as an option 

  • 1 Likes
  • 1 Replies

New to Canvas and Canvas Student - Alert sounds settings - I would like to identify and set my own specific to the different features within Canvas Student - Where is it?

  • 0 Likes
  • 1 Replies

Hey there, Instructure Community! I'm hoping to get some help from folks in the know. I'm an Instructional Technologist at my school and yesterday I discovered that when one of my teachers sets the Home Page––say, on Modules––that configuration only ...

Community Explorer
Canvas Mobile Forum
  • 1 Likes
  • 2 Replies

Hello.  I am using the student app on a Galaxy S21. My issue is that my "to-do" list is always empty and my calendar never shows any assignments. I have attached screenshots. I have an assignment due today but the to do list and calendar are empty.  ...

  • 0 Likes
  • 1 Replies

When I update a module title on my PC, it does not update on the student cellphone app.  Also, I just deleted all but one module and they still appear on the student cellphone app.  What gives?   Things already tried:  1) log out of cell phone app, l...

  • 0 Likes
  • 1 Replies

It won't work on either my phone or laptop, only the school's computer has worked. When I go to my history it says access denied. My old classes won't delete either. School has already started and none of my classmates have this problem. I wasn't the...

  • 0 Likes
  • 1 Replies

Hi,I tried to download the screen capture app; however,  the message I get is to download it using Play store.  I don't know which app to download using Play Store, nor do I know how to connect the app to Canvas to present. Please advise.Thank you,Ni...

  • 0 Likes
  • 2 Replies

I'm a user of the Canvas Student app on Android. I've noticed that after updating to v6.25.1 some multiple-choice assignments fail to submit my chosen responses and instead submit a blank form with all answers marked wrong. This seemingly happens at ...

  • 0 Likes
  • 1 Replies

I’m using the Canvas Student app for a college course. I’ve added personal goals to my class calendar, such as pages to read or pages to type. I can view these on my calendar, agenda, and to-do list on Canvas desktop.  However, they do not show in th...

  • 0 Likes
  • 1 Replies

Is it possible to login to multiple campuses on the app if taking courses at more than one school at a time? If so, how?

  • 0 Likes
  • 2 Replies

Other videos seem to work, like there is a vimeo video in the "welcome to canvas" course we have in our sandbox, but if it's canvas studio, there's always just a link to "launch external tool" or "open in safari" which is weird because isn't studio s...

  • 0 Likes
  • 7 Replies

We are implementing SSO. It's working in our test environment, but we haven't implemented it in the live environment. We want to see how it will affect app users before implementing in the live environment. Is there a way to access the test environme...

  • 0 Likes
  • 4 Replies

I want to add a module into Canvas for my course from a mobile app. Is this possible?

  • 0 Likes
  • 1 Replies

Hi, is it possible to find the translation function for Canvas in the app?Kind regards Maria

  • 0 Likes
  • 4 Replies