Canvas Mobile App (ios) Push Notification

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nicalorenzo
Community Member

All of a sudden, I no longer receive push notifications from the Canvas Application (IOS). I already uninstalled/installed the app. My other classmates are also experiencing this issue.

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greydon
Instructure Alumni
Instructure Alumni

Hello @nicalorenzo 

You may want to double check your push notifications are set up correctly:

https://community.canvaslms.com/t5/Student-Guide/How-do-I-manage-my-Canvas-notification-settings-as-...

If they are and they're not working, it would be best if you contacted Canvas Support directly to pinpoint the source of the issue and provide a resolution:

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767  

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