Canvas Dashboard N/A on courses

[brannbo]

Hello,

In the canvas app, on the dashboard students get an N/A over their courses. I've seen this change to some procentage. What does this mean?

Students mistake these as not being registered to the course and we need to explain that everything is fine. A bit frustrating.

Kind regards,

Magnus

[houltonf]

• Have you tried deleting the app and redownloading it? Also have you checked that your phone is capable of the app?

[greydon · Accepted solution]

Hello @brannbo 

It sounds like the course settings may have the total grades hidden. Go to course settings and scroll all the way to the bottom and click on "more options" You want to make sure "hide totals in student summary" is disabled and save. Here is the Canvas guide:

https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-hide-totals-in-my-students-grade-summar... 

If that doesn't work, it would be best if you contacted Canvas Support directly to pinpoint the source of the issue and provide a resolution: 

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767