Cannot enter quiz

Jump to solution
crispata
Community Novice

Hi. I have an issue regarding quizzes in the android app. We're solving the quizzes at school and only at school, so I can't do it at home. My laptop batery dies rather quickly so I can't bring it to class and have to use my phone. The quizz loads on my app but i can't enter it. I have the system 8 version of android. Phone: Huawei p20 lite.

What can I do? The quizzes give bonus points which can be cruical in my final grade.

Labels (2)
0 Likes
1 Solution
rseilham
Community Champion

Hi @crispata,

Without seeing an example, it's hard to diagnose. It's possible your teacher is using an integration or an alternative way to offer you quizzes that aren't compatible with a mobile device. I highly suggest you contact the teacher, local tech support, and possibly a Canvas ticket so they can diagnose more closely. Feel free to report back with any additional information or screenshots to this thread as well. 

View solution in original post