Retake - Took the Wrong Test

[DennisLafferty]

I’m reaching out regarding an issue with a district-designed test that my students mistakenly took. Unfortunately, they completed the wrong assessment. While I have generated a new access code for the same test, the system indicates that the students have already taken the assessment and does not allow me to proceed.

Since this is a district-designed test, I understand that I cannot edit or modify it through my Tracker. I’m seeking assistance to:

Reset or delete the first test attempt so I can reassign it.

I would appreciate your guidance on how to resolve this issue. I

Thank you for your time and support.

Best regards,
Dennis Lafferty
5th Grade Teacher