Celebrate Excellence in Education: Nominate Outstanding Educators by April 15!
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Options
- My Knowledge Base Contributions
- Subscribe
- Bookmark
- Subscribe to RSS Feed
Known Issues
Known Issues
This page provides visibility into the top issues Instructure is actively investigating, using technical language used by Engineering and Support teams. For additional assistance or help with workarounds, contact our Support team.
Use the filters to sort by product, feature, status, or most recently modified articles. Each article reflects a known issue and its current status:
Open: Engineers are currently investigating the issue.
Completed: Engineering has resolved the issue.
Pending: A solution is being tested in a beta environment.
Declined: A known issue was declined for a reason, check the known issue for further information.
If you are experiencing behavior described in a Completed known issue, please submit a ticket to Instructure Support using your institution's escalation process. This allows our Support team to adequately gauge the overall customer impact and prioritize appropriately.
Filter by Status:
Filter by Label:
Status: Open
Published: yesterday
Engineers are currently investigating the issue.
Description
In a course where you have discussions with checkpoints and dates entered, if you change the participation dates of the course and then...
:
Canvas Discussions
Status: Open
Published: 03-05-2025
Engineers are currently investigating the issue.
Description
When searching via the “search entries or author” search bar in a discussion topic, the search bar loses focus after the search comple...
:
Canvas Discussions
Status: Declined
Published: 03-05-2025
This behavior has been marked as resolved as it will not be fixed.
Description
When a discussion is set up with checkpoints, and has a due date the discussion doesn’t display under to do on a mob...
:
Canvas Discussions
Canvas Mobile Apps
Status: Open
Published: 02-28-2025
Engineers are currently investigating the issue.
Description
When a discussion reply is reported in a group discussion, the teacher in the course is not sent a Reported Reply notification even th...
:
Canvas Discussions
Canvas Notifications
Status: Open
Published: 02-06-2025
Engineers are currently investigating the issue.
Description
Students that are part of a group discussion are not able to tag the teacher in their replies.
Expected Behavior
Students should be a...
:
Canvas Discussions
Status: Completed
Published: 01-24-2025
This behavior has been resolved and deployed to the production environment as of 3/12/25.
Description
When an ungraded group discussion is changed to a graded discussion, clearing the until date ...
:
Canvas Discussions
Status: Declined
Published: 01-24-2025
This behavior has been marked as resolved as it will not be fixed.
Description
When you have a discussion and use split screen and try to reply to a previous post both the left and right pane are...
:
Canvas Discussions
Status: Completed
Published: 01-08-2025
This behavior has been resolved and deployed to the production environment as of 2/12/25.
Description
When Discussion Checkpoints and Speedgrader 2 are enabled in an instance, the previous and nex...
:
Canvas Discussions
Status: Open
Published: 12-02-2024
Engineers are currently investigating the issue.
Description
When loading a Discussion page for the first time and leaving a comment, the sorting preference isn’t applied to new comments made by t...
:
Canvas Discussions
Status: Open
Published: 11-14-2024
Engineers are currently investigating the issue.
Description
When a group discussion topic has replies in the group context, you are able to still change the anonymous settings when editing the ma...
:
Canvas Discussions
Status: Open
Published: 10-29-2024
This behavior has been resolved and deployed to the production environment as of 11/06/24.
Description
Setting the user language to any of the following breaks discussions with “Available from” da...
:
Canvas Discussions
Status: Open
Published: 10-22-2024
Engineers are currently investigating the issue.
Description
When a file is attached to a discussion or announcement if you then you replace the file with a new version the file preview on the dis...
:
Canvas Announcements
Canvas Discussions
Canvas Files
Status: Completed
Published: 10-09-2024
This case was unable to be reproduced. If behavior persists, please submit a new support case.
Description
If a discussion has differentiated availability/until dates for a user or section, those ...
:
Canvas Discussions
Status: Completed
Published: 09-30-2024
This behavior has been resolved and deployed to the production environment as of 11/06/24.
Description
When you manually remove the date/time from the Assign To field for Due date, Available from ...
:
Canvas Assignments
Canvas Discussions
Canvas Quizzes
Status: Completed
Published: 09-25-2024
This behavior has been resolved and deployed to the production environment as of 12/18/24.
Description
If you enter an Until date a graded discussion and save, then edit the discussion to remove t...
:
Canvas Discussions
Status: Completed
Published: 09-12-2024
This behavior has been resolved and deployed to the production environment as of 9/11/24.
Description
When the option to “limit this user to only see fellow section users” is enabled for a student...
:
Canvas Discussions
Status: Completed
Published: 09-12-2024
This behavior has been resolved and deployed to the production environment as of 9/11/24
Description
When a course is set to allow students to create discussions, if a student creates a discussion...
:
Canvas Discussions
Status: Completed
Published: 09-10-2024
This behavior has been resolved and deployed to the production environment as of 9/25/24.
Description
If a discussion has differentiated due dates for a user or section, those dates are not respec...
:
Canvas Discussions
Status: Completed
Published: 08-21-2024
This behavior has been resolved and deployed to the production environment as of 10/9/24.
Description
When creating a discussion, if an assignment group has been deleted they will still appear as ...
:
Canvas Discussions
Status: Completed
Published: 08-13-2024
This behavior has been resolved and deployed to the production environment as of 8/28/24.
Description
Students are unable to reply to discussions that should be open, as it gives them a “This topi...
:
Canvas Discussions
Community Help
View our top guides and resources:
Find My Canvas URL Help Logging into Canvas Generate a Pairing Code Canvas Browser and Computer Requirements Change Canvas Notification Settings Submit a Peer Review AssignmentTo participate in the Instructure Community, you need to sign up or log in:
Sign In