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[OPEN] Consumer_key and shared_secret JSON fields are being removed when added to a Developer Key via Paste JSON

Status: Open
Published: 01-17-2025
Engineers are currently investigating the issue. Description A partner, Atomic Jolt, reported seeing the “consumer_key” & “shared_secret” JSON fields added to a Developer Key via Paste JSON being ...
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Canvas Account Settings

Users cannot change password if current password is set as forbidden word

Status: Completed
Published: 12-06-2024
This behavior has been resolved and deployed to the production environment as of 1/15/25. Description When using a TXT file to upload a list of forbidden words/terms for passwords, if a word is us...
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Canvas Account Settings

Default Source Content Security Policy Logging is returning CSP violations for Canvas hosted media.

Status: Completed
Published: 12-02-2024
This behavior has been resolved and deployed to the production environment as of 11/20/24. Description When Default Source Content Security Policy Logging is enabled for an account, media uploaded...
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Canvas Account Settings

[OPEN] SCORM doesn't show in navigation with Canvas for Elementary

Status: Open
Published: 10-31-2024
Engineers are currently investigating the issue. Description When Canvas for Elementary feature is enabled for the sub account, the SCORM navigation tab does not show even when enabled. Expected...
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Canvas Account Settings

[OPEN] Account level attendance reports are blank

Status: Open
Published: 09-04-2024
Engineers are currently investigating the issue. Description Account level attendance reports are generating blank and not pulling from sub-accounts Expected Behavior Account level attendance re...
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Canvas Account Settings

Captcha is inconsistently loading

Status: Completed
Published: 06-20-2024
This behavior has been resolved and deployed to the production environment as of 7/31/24. Description Captcha is regularly not loading when students are selecting to create a new account when usin...
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Canvas Account Settings

Quantitative data setting locked in sub-accounts makes new created courses not appear in sub-account

Status: Completed
Published: 06-06-2024
This behavior has been resolved and deployed to the production environment as of 7/03/24 Description When the "Restrict view of quantitative data" and "Lock this setting for sub-accounts and cours...
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Canvas Account Settings

Users created by JIT provisioning do not receive an email confirmation email

Status: Completed
Published: 05-28-2024
This behavior has been resolved and deployed to the production environment as of 6/05/24. Description When a user is created by JIT provisioning, their emails are not auto-confirmed and they do no...
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Canvas Account Settings

Attendance Report not generating

Status: Completed
Published: 04-11-2024
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description Attendance report not generating Expected Behavior Investigate why the report is failing ...
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Canvas Account Settings

[OPEN] User missing from users table QED

Status: Completed
Published: 08-31-2023
This behavior has been resolved and deployed to the production environment as of 9/18/23. Description QED has noticed that a user is not showing in their main instance even though they do have a log...
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Canvas Account Settings