[OPEN] SCORM doesn't show in navigation with Canvas for Elementary

Canvas

Engineers are currently investigating the issue.

Description

When Canvas for Elementary feature is enabled for the sub account, the SCORM navigation tab does not show even when enabled.

Expected Behavior

Instead SCORM should show in the navigation.

Workaround

If you know the tool ID, you can navigate to the URL directly to access the tool.

Steps to Reproduce

Prerequisite: A sub account with Canvas for Elementary feature enabled as well as SCORM installed.

  1. Create a course within the sub account.

  2. In the course, enable the SCORM navigation option.

  3. Notice the SCORM option doesn't show up in the navigation on the left.

Additional Info

CNVS-63951


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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