Impact Ideas

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3 Ideas in: Open
rpsloan

[Campaign Messages] Display chart for voted op...

Problem statement: Our students are fairly active with providing feedback via voting and comments when they are targeted for a message campaign. We provide a post-campaign report to our campaign reque...

Community Participant
09-27-2023
Impact Ideas
Feedback Presentation Impact
  • 3 Replies
Susan27

[Support Center] Include downvotes in Article ...

Problem statement: In the Support Center -> Insights -> Article Health -> Table view, the Rating only displays the article proportion of upvotes, not downvotes. Articles with only downvotes are displa...

Community Participant
09-15-2023
Impact Ideas
Feedback Presentation Impact
  • 3 Replies
DecoyLex

[Support Center] Receive Notifications on Feed...

Problem statement: When a user submits feedback on a support center article or a message in the LMS, their feedback is likely to go unnoticed unless the institution's Impact admins actively search for...

Community Participant
04-21-2023
Impact Ideas
Feedback Presentation Impact
  • 3 Replies