Canvas Studio Grades Not Posting

[QC99_tsilvius]

In two of my district's subsites, Canvas Studio assignments (the interactive, Edpuzzle'esque learning activities) are posting student grades to the Canvas Gradebook just fine. In another subsite, same district, the Canvas Studio assignment grades are not posting after the student are done taking their interactive quiz.

• All assignments are created in the Global Navigation Canvas Studio Tool.
• All assignments are brought into their respective courses via External Tool assignment type.
• Yet, only two subsites' Canvas Studio assignments send their student grades to the Canvas gradebook automatically.

I feel like I'm overlooking a tiny checkbox somewhere, but I'm not sure where to look. Last year, when I was in a music teacher position at the same "broken" subsite, I ran into the same situation. Our sysadmin was not sure how to correct the problem then, and it continues into this school year. 

Has anyone else bumped into this problem?

Thanks for the help.

Todd

[cromijn]

Hey there @QC99_tsilvius 

That is certainly a puzzling behavior. Has this by chance been taken up with our Canvas Support team? It sounds like it may possibly need some special attention. In order to confirm that, I would try reaching out to Canvas Support and see if they can do some testing with some specific examples. They can determine whether it needs to be looked at by a higher level of support as well. 

Let us know what you think!

[QC99_tsilvius]

Hi @cromijn 

Thanks for your suggestion. I'll reach out to support.