recover deleted courses from my file profile on canvas

[w209880770]

Hi, I accidently delete all my conversation attachment files to release some space for my picture profile.

After that, i didn't find some courses. How I can recover these courses?  

[Ron_Bowman]

@w209880770 

I do not know if this will work, but you use the following for undeleting an assignment:

Try going to the course home page in Canvas and then adding /undelete to the end of the location in the browser bar and press enter.

so you could try that in various places.  However, I don't think it will do an entire course (I tried it on my dashboard view and it does not work)

Another possibility, click on the courses link and select all courses at the bottom of the slide out window.  Look to see if the missing courses were just removed from your dashboard(all courses with the selected star show on your dashboard)

[ethan-franks · Accepted solution]

Hi @Ron_Bowman and @w209880770!

Thank you for reaching out. 

Unfortunatley, /undelete wouldn't work to recover user files. There isn't much that we can do to recover those files. 

However, if you are trying to recover conversation files, then we would recommend reaching out to the recipient of those files and they should have a copy of what you sent. 

We are sorry if this is not possible. Let us know if you have any other questions.