disable comments on announcements

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jthorngren1
Community Explorer

I have already disabled comments on announcements, but it does not seem to work--I have gotten comments any way.  Screen Shot 2022-02-16 at 1.35.50 PM.png Is there any way to stop this? 

Thank you.

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1 Solution
greydon
Instructure Alumni
Instructure Alumni

Hello @jthorngren1 

 

Thank you for contacting Canvas Support. We're sorry to hear you've been experiencing issues with disabling comments on your announcements. You certainly have the correct settings to disable this feature and you should not be receiving any comments on announcements. There may be an issue or other setting overriding this main course setting and it would be best if you contacted us directly so we can look at specifics and pinpoint the issue.

Please feel free to contact Support directly:  

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767 

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