I have root admin access so I believe I should have full visibility, but I'm not able to see what account-level permissions a user has when I go to the Admin > People page. Where can I find this? I need to know who has what access.

The update completed in the last 24 hours, reduced the size of the vertical and horizontal scroll bars in the gradebook.  They are VERY hard to grab with a mouse and are increasing the time it takes to grade my student's work.  All the teachers in my...

I am a World Language teacher and want to know if there is an option to have questions on a quiz in which the students can record answering a question or giving details to a picture. We are transitioning to Canvas and I'm currently using Formative to...

I tried for a while to request this in the proper spot for Feature Requests but could not do so. So, I was hoping to post it here, and someone would help it find its way to the Feature Requests ...I use points when grading in my class. However, the d...

I tried for a while to request this in the proper spot for Feature Requests but could not do so. So, I was hoping to post it here, and someone would help it find its way to the Feature Requests ...In our department, about 50% of the professors use pe...

an image in a new quizzes quiz is 1500x200 pixels and shows as appropriately large in the question editing window. When students take the quiz the image is maybe 200x200 pixels and thus the text is not readable

I'd like to know if we can add into the tool bar a ruler and a protractor in the same way as we can have a paint brush and a text box. Is this possible?

Canvas root admin here.  We have a whole bunch of courses with zero enrollments after their enrollments became section enrollments in other courses.  We have no need for these empty courses now.  I know I can check the box for "hide courses with no e...

I am designing an assignment and really really want Canvas to work, but I just can't see it.  Scenario: Students submit either an assignment or quiz. There are 4 essay questions in the assignment. Students cannot go back to review their submission an...

After working for several years, Zoom and Canvas seem busted. I am getting this error.lti.error.instructor.emailError Code 2216 - v=2.0;clid=aw1;rid=INT_0cecd816fe48ef49 Canvas “support” was not helpful about what happened. Anyone have any ideas on h...

When exporting an image or SmartArt from a word doc as an svg file it makes any text more accessible. This can then be edited in a source code editor to add tabindex="1" etc for each text element, so a user can tab through the text elements. The prob...

hi,trying to export students Discussion for one course ?after 30 days can not export course content 

After importing course content from Blackboard into Canvas, all of the announcements, most of which were not visible to students in Blackboard (waiting to be activated on different dates during the semester) are all now visible to students in Canvas....

Hi Canvas CommunityWe are working on a transition project where we will have many of our users using Canvas for the first time.  They are currently using Moodle.  I'd love to hear any tips and lessons learned from others who have made this transition...

I just copied a course and it copied duplicate modules.  When I try to delete one of the duplicated modules, it deletes the assignments within both modules.  HELP!

I clicked move course grade to the end of the display. Now they've disappeared. I can't see them at the end of my display.

Hi all, We have a student entering for the Fall term who has only 1 legal name. Have you experienced this at your schools? We enroll students through SIS import using Banner as our SIS. Banner requires something in the Firstname field. They recommend...

I am a new Canvas user and my online classes have just started.  My issue: a number of students have not visited the course in Canvas for the first time (Canvas is new to all of the students as well since my university just switched to Canvas).  All ...

I am trying to watch the Pacific: The Leadership Game introduction video but it says "Broken Link Error". This isn't too urgent due to I believe it's a tutorial or something similar, but I did want to bring it to your attention. I have attached a scr...

HelloI have searched the guides but I didn't find solution.I have created a course and when I send the link of it to my students https://canvas.instructure.com/courses/9470284 , they get to an unauthorized error (see screenshot) and they can't see th...

Hello,   I have a Blueprint Course that is linked to cohorts running at different times and ending at different times.    IE Cohorts - 0424; 0524; 1024; 0125 The Blueprint works great at keeping all 4 cohorts upto date.  BUT now that some cohorts are...

Hello, Canvas friends!My advising colleague and I are developing a Canvas course to pitch to the department we advise for as a one-stop shop for information such as tutoring, scholarships, internships, registrations tutorials, policy changes, etc. Tw...

I've had no problem until today. I don't see the submit button, but I see other students posting and the assignments still gray on my end. I've tried on both my cell and laptop, no luck. The teacher said to ask Canvas. Can someone please help me. Tha...

Hello, I want to show YouTube and Stream videos to my students through Collaborate live teaching session, but when I tried last time they couldn't hear the volume at all. Any tips for making sure students can hear and see videos I play through collab...

I need to check my grade in a class from last semester immediately, but I do not know how to view last semesters grades. Does anyone know how?

I can download files that have been uploaded for a Canvas assignment but need to determine if they were uploaded by the requested date.

The total points for students is different in the gradebook from what students see. Students see a grade that is approximately 10 points lower than what the gradebook shows.  Why is this and how can it be changed? 

Does anyone else find the Canvas quiz options below extremely confusing? For example, if you tick the first box, but not the second it seems that the student answers don't appear, even though the first statement suggests that the answers will appear.

If I delete a rubric from my sandbox, that has been course-copied into a course, will I be messing up the assignment linked to that rubric, that was course-copied from my sandbox? I think I know the answer to this but not sure......   **Since a new I...